video play back problems RRS feed

  • Question

  • some video feeds just come up green in the screen box any suggestions
    Wednesday, January 21, 2015 10:09 PM


  • Hi hntr42jn,

    Some websites might appear blank or might not display correctly in Internet Explorer. For example, portions of a webpage might be missing, or colors and text might be incorrect. Some pages might not display at all. If a portion of a page is blank or doesn't display correctly.

    Please try to turn off hardware acceleration.

    To turn off hardware acceleration:

    Open Internet Explorer for the desktop, tap or click the Tools button, and then tap or click Internet Options. Tap or click the advanced tab, select Use software rendering instead of GPU rendering, and then tap or click OK. You must close and reopen Internet Explorer for changes to take effect.

    If the issue still persists, you could refer to this link for more options:



    • Proposed as answer by Cloud_TS Friday, February 6, 2015 3:32 AM
    • Marked as answer by Cloud_TS Monday, February 9, 2015 9:15 AM
    Friday, January 23, 2015 9:49 AM