Windows Activation: "Show me other ways to activate" grayed out, "Click the nearest location:" menu grayed out. RRS feed

  • Question

  • I am trying to activate several re-loaded machines for an air-gaped system (no access to the internet). When I open the Windows activation screen the option "Show me other ways to active" is grayed out. Furthermore, if I use the CLI command, SLUI 4, to select a phone number, the drop down menu under "Click the nearest location:" is grayed out as well.

    I have verified the services: Telephony, Remote Access Connection Manager, Routing and Remote Access, and all their dependencies are set to auto and running. I have also attempted running SLUI 4 as administrator. 

    Any ideas?

    Wednesday, May 13, 2015 3:53 PM


All replies

  • Hi,

    I am supposing you are attempting to use Volume Activation License such as KMS key, as I know f you don't have access to a KMS Server, this option won't work for these machines. I’d suggest call the Microsoft Volume License Service Center and explain your situation to them.


    If you are not using Volume Activation License, you might need to enter/change the Product Key by using slui 3.

    For Activation and registration information of a Microsoft product, our resources would be limited and we suggest you contact with product Activation Center

    Microsoft Volume Licensing Activation Centers worldwide telephone numbers


    Get Help Activating Microsoft Windows


    And you could also found your phone number for your region from %systemroot% \System32\sppui\ phone.inf


    D. Wu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, May 14, 2015 9:59 AM
  • Bad answer,

    the idea to call some other is poor.

    I have encountered exact the same problem

    after activating ESU.


    Thursday, March 5, 2020 1:41 PM