locked
Windows Vista will not load RRS feed

  • Question

  • I have a compaq Presario PC SR5605F it has the Windows Vista home Premium operating system.

    When I turn the computer on the Compaq screen pops up. At the bottom of this screen is <ESC=Boot Menu> <f10=setup> <F11=system recovery>

    Not pushing any buttons --a Black Screen Comes up with the cursor flashing in the upper left hand corner. this screen stays there nothing else happens

    Pressing ESC--the Boot menu comes up

    Pressing F10--The setup menu comes up

    Pressing F11--NOTHING HAPPENS, the black screen appears with the cursor flashing

     

    I do not have a OS disk because  it was already loaded when purchased.

    I do not know what to do, any help would be appreciated...

    Wednesday, November 30, 2011 12:20 AM

Answers

  • Hi,

     

    You need to contact with the manufacturer to obtain the installation CD/DVD.

     

    See How to replace Microsoft software or hardware, order service packs, and replace product manuals

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Tuesday, December 6, 2011 2:10 AM
    Thursday, December 1, 2011 8:09 AM