Windows Vista will not load RRS feed

  • Question

  • I have a compaq Presario PC SR5605F it has the Windows Vista home Premium operating system.

    When I turn the computer on the Compaq screen pops up. At the bottom of this screen is <ESC=Boot Menu> <f10=setup> <F11=system recovery>

    Not pushing any buttons --a Black Screen Comes up with the cursor flashing in the upper left hand corner. this screen stays there nothing else happens

    Pressing ESC--the Boot menu comes up

    Pressing F10--The setup menu comes up

    Pressing F11--NOTHING HAPPENS, the black screen appears with the cursor flashing


    I do not have a OS disk because  it was already loaded when purchased.

    I do not know what to do, any help would be appreciated...

    Wednesday, November 30, 2011 12:20 AM


  • Hi,


    You need to contact with the manufacturer to obtain the installation CD/DVD.


    See How to replace Microsoft software or hardware, order service packs, and replace product manuals





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    • Marked as answer by Sabrina Shen Tuesday, December 6, 2011 2:10 AM
    Thursday, December 1, 2011 8:09 AM