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You must be at least 13 years old to sign up for a HealthVault account. RRS feed

  • Question

  • I have logged into an old healthvault account and it said my birthday was 2014 or something. I mindless clicked a button and now I can't login. The website thinks I'm 3 years old now. I get the error mesage, "You must be at least 13 years old to sign up for a HealthVault account." How can I change my birthday to access my medical records?
    Sunday, January 10, 2016 10:11 AM

All replies

  • This comes from login.live.com..  You will need to go change it there.
    Monday, January 11, 2016 7:14 PM