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backup issue RRS feed

  • Question

  • I tried to run this command:

    Stsadm -o Backup -directory \\<backup drive>\<backup folder>\ -backupmethod full -quiet

    But got the following message"

    Access to the path '\\<backup drive>\<backup folder>\spbrtoc.xml' is denied.

    As far as I can tell I have access to the drive and folder. Any ideas?

    Tuesday, February 22, 2011 2:43 PM

Answers

  • Hi,

    Are you able to open \\<backup drive>\<backup folder>\

    And please check right of account with which you are trying to run this operation, if possible try with farm admin account




    Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Wednesday, March 2, 2011 6:59 AM
    Tuesday, February 22, 2011 2:46 PM
  • Ok,

    Go to that folder and add your account / farm admin account with Write permission and then check


    Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Wednesday, March 2, 2011 6:59 AM
    Tuesday, February 22, 2011 2:55 PM

All replies

  • Hi,

    Are you able to open \\<backup drive>\<backup folder>\

    And please check right of account with which you are trying to run this operation, if possible try with farm admin account




    Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Wednesday, March 2, 2011 6:59 AM
    Tuesday, February 22, 2011 2:46 PM
  • Yes, I can open \\<backup drive>\<backup folder>\ while using the farm admin account.

    I'm also using the same account to run the backup.

    Tuesday, February 22, 2011 2:53 PM
  • Ok,

    Go to that folder and add your account / farm admin account with Write permission and then check


    Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Wednesday, March 2, 2011 6:59 AM
    Tuesday, February 22, 2011 2:55 PM
  • The account already has full control permissions.

    The backup had been running fine, then just stopped. I added a 'Pause' statement into the batch command to see why we weren't getting a backup and that's when I came up with the error.

    Tuesday, February 22, 2011 3:22 PM
  • It turns out it  was the parent folder for which permissions needed to be added.

    It's a shared folder on a remote drive that the account had rights to the drive and folders but not the permissions on the "Sharing" tab of the drive properties. My guess is somone else here made a change but never 'fessed up to it.

    Wednesday, February 23, 2011 1:52 PM