A failure occurred querying the Writer status Microsoft Exchange Writer Status on server was in Failed state ?? RRS feed

  • Question

  • The issue is that the weekly full backup for xxx server has failed with the error message “A failure occurred querying the Writer status”. We found that the Microsoft Exchange Writer Status on xxx server was in Failed state with ‘Retry able Error’ and were not able to bring the writer to healthy state by restarting the VSS service and re-running the job.

    the backup had failed with similar errors multiple times in a short period and i followed to reboot the server to fix this issue.

    it is reboot which is fixing it.  Need to find a bug fix or what is the permanent solution ? Please Help

    Operating system - windows server 2003

    Exchange - 2003

    Application to backup - Symantec 2010 R3 ( There is no issue with application perspective, issue with the VSS writer)

    Regards, DeJ



    Thursday, May 23, 2013 4:35 PM


  • Hi

    Please try

    1. suspend Storage Group copy (since the replication between nodes is already broken)
    2. have the drives on the passive node with same disk size as that of active. (recommended)
    3. Dismount the stores on Active node and discard the log file and .chk and mount the stores with new instance (backup works after this as per customer)
    4. Go ahead and reseed the database from active to passive using link (recommendation)
    5. Always use online backup from the passive node and not from active node. (recommended)


    Zi Feng
    TechNet Community Support

    Friday, May 24, 2013 8:57 AM