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Windows Server 2008 R2 SP1 - Windows Updates RRS feed

  • Question

  • Hello Team,

    Can anyone please assist me for the Windows update installation problem for one of the servers at our network.

    We are trying to install May month update for Windows Server 2008 R2

    1. https://support.microsoft.com/en-us/help/4499175/windows-7-update-kb4499175 

    2. https://support.microsoft.com/en-us/help/4499164/windows-7-update-kb4499164 

    Only in one server these two patches not getting installed. We tried to download the KB and install the update separately. 

    Following error code is coming 

    Windows Error Code 80070005

    Installed system readiness tool and tried to update again. Stopped antivirus service and tried installing again. Got the same error.

    Please let me know if there are any ways to fix this.

    Sunday, June 2, 2019 9:45 AM

Answers

All replies

  • Please verify whether you server has the latest Servicing Stack Update installed, it can be downloaded from below URL. 

    https://www.catalog.update.microsoft.com/search.aspx?q=4490628

    Its a pre requisite for installing kb4499175  and kb4499164


    Please remember to mark the replies as answers if they help

    • Marked as answer by sj.admin Friday, July 5, 2019 9:00 AM
    Sunday, June 2, 2019 3:25 PM
  • Hi,

     

    The error code indicates Access denied, usually means that you do not have enough permission to install updates.

     

    What account are you running the updates under? Have you tried with local account admin?

     

    Check to see if any admin accounts were dropped in the Guest or Users group on the machine.

     

    Please confirm you have logged on an account with administrative privileges and try again.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, June 3, 2019 6:50 AM
  • Just checking to see if the response was helpful, if not please comment on the thread so that we can assist further.

    Please remember to mark the replies as answers if they help.
    Tuesday, June 4, 2019 8:44 AM
  • Dear All,

    Thanks for your replies. I was working on those issues.

    we were using built in domain administrator account for this purpose. Still this error was coming up.

    For getting the updates installed, we found two other KB's which were required for the updates getting installed.

    Once the KB's were installed and restarted, there were almost 100 updates to be installed which included the KB's that we were trying to install.

    This fixed our problem.

    Thanks for all your suggestions.

    Friday, July 5, 2019 8:59 AM