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Office rearm counter KMS RRS feed

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    Hi Folks,

    we are deploying Office through an Image and license Office with a kms host. A Problem that occured is that the rearm counter went to -1.

    Is there a way to reset that Counter? Our Clients end up with the same cmid, despite being rearmed and generalized before the Image is created. This behaviour leads to the licensed Client Counter get below 5 which leads to new Clients not being able to activate.

    Is there a way to reset the office rearm Counter on the kms host? And is there a best practice for Image deployment while using office and kms? I doubt that it can only be possible in a corporate Environment to deploy 5 Images with a rearm and be done after that, because the kms Server doenst have another rearm in it?

    Im happy for any help I can get.

    Best wishes

    Wednesday, April 6, 2016 11:43 AM

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    As far as I know, we have no way to reset the Office rearm count. If you run out of rearms, you might consider uninstalling and reinstalling Office on the reference computer.

    Regards,

    Ethan Hua

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, April 7, 2016 7:30 AM

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    As far as I know, we have no way to reset the Office rearm count. If you run out of rearms, you might consider uninstalling and reinstalling Office on the reference computer.

    Regards,

    Ethan Hua

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, April 7, 2016 7:30 AM
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    Hi Ethan,

    I have attempted to uninstall Microsoft Office using Add/Remove then running the Microsoft VB script and the Microsoft fixme tool, but I continue to receive the 0xc004d307 error message once Microsoft Office is reinstalled.  Is there an issue with the volume licensed version of Microsoft Office that does not allow an uninstall and reinstall to reset the rearm count to 5?

    Regards

    Sunday, November 26, 2017 2:22 PM
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    I have attempted to uninstall Microsoft Office using Add/Remove then running the Microsoft VB script and the Microsoft fixme tool, but I continue to receive the 0xc004d307 error message once Microsoft Office is reinstalled.  Is there an issue with the volume licensed version of Microsoft Office that does not allow an uninstall and reinstall to reset the rearm count to 5?

    ospp.vbs  or  ospprearm.exe, should help you out;

    https://technet.microsoft.com/en-us/library/dn385362.aspx

    Don [doesn't work for MSFT, and they're probably glad about that ;]

    Sunday, November 26, 2017 8:27 PM