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Can't start up RRS feed

  • Question

  • Problem Event Name:     StartupRepairV2
    Problem Signature 01:     AutoFailover
    Problem Signature 02:     6.0.6000.16386.6.0.6001.18000
    Problem Signature 03:     3
    Problem Signature 04:     196611
    Problem Signature 05:     FailureDuringSetup
    Problem Signature 06:     FailureDuringSetup
    Problem Signature 07:     0
    Problem Signature 08:     0
    Problem Signature 09:     unknown
    Problem Signature 10:     1168
    OS Version:     6.0.6000.2.0.0.256.1
    Locale ID:     1033

    HP Pavilion dv9700
    Windows Vista Home Premium

    I get to the HP loading screen then to the microsoft corporation screen (with a loading bar above the words "microsoft corporation") and then i get sent to a Startup Repair window where, after scanning for errors, i am told that "Windows cannot repair this computer automatically."  This is all after I did a system recovery.  I tried the system recovery again and my computer still didn't start up.  ( I would get to the point of going to the log-in screen when I got the startup repair window)  I contacted HP and they said to try the recovery CDs.  (Before I was using the F11 option on start-up)  The CD's wouldn't even register so that was a bust.  The next step, and this is from the HP support, is to send in my laptop (under warrantee) and they would look at it.  Are there any other options?

    Thanks, Pete
    Monday, January 5, 2009 9:10 AM

Answers

  • Hi Pete

    It sounds like you have tried all of the HP disaster options and none of them were able to recover the system.

    Unfortunately, returning the laptop is the only option that you have left.

    HP will return the system to the factory default state.

    Make sure that they include a new set of recovery CD's.




    Ronnie Vernon MVP
    Monday, January 5, 2009 5:33 PM
    Moderator

All replies

  • Hi Pete

    It sounds like you have tried all of the HP disaster options and none of them were able to recover the system.

    Unfortunately, returning the laptop is the only option that you have left.

    HP will return the system to the factory default state.

    Make sure that they include a new set of recovery CD's.




    Ronnie Vernon MVP
    Monday, January 5, 2009 5:33 PM
    Moderator
  • Bummer, that's what I was afraid of.  Your right in saying that this was my last option.  I'm trying to NOT have to send it in. :-)

    Thanks for your help Ronnie.

    -Pete-
    Tuesday, January 6, 2009 12:04 AM