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Keyboard won't type on granddaughters profile

    Question

  • when trying to type in password the characters do not appear but if I try to log into my profile they do. what is wrong?
    Wednesday, January 03, 2018 12:19 AM

All replies

  • Hi Bsey,

    Would you provide more detail about the issue?
    Doesn't typing of any keys work? [A]-[Z], [0]-[9], and other characters do not appear?

    Regards,

    Ashidacchi

    Wednesday, January 03, 2018 2:04 AM
  • It will type numbers but not letters so there is no way to sign into the profile.
    Wednesday, January 03, 2018 10:25 PM
  • Hi Bsey,

    Please check the [Num Lock] state and try input by setting [Num Lock] ON or OFF.
    If you are using a laptop, provide make and model name.

    Regards,

    Ashidacchi

    Wednesday, January 03, 2018 11:28 PM