Mouse scrolling RRS feed

  • Question

  • Hi whoever is listening . Ever sense I let the computer world upgrade my computer , I cannot use my mouse to scroll when on internet only . I can use the wheel everywhere else but when I go on the internet . It has always worked fine until the computer world did an update . Can someone help please . Thx cyalata
    Sunday, November 9, 2014 2:18 PM


  • Have you tried uninstalling and re-installing your mouse drivers? 

    Press Start > in the search field type device manager > click Mice and other pointing devices (or something similar) > Pick your mouse from the list > Right-Click and select Uninstal

    Afterwards, unplug your mouse and then plug it back in and allow the drivers to re-install. If it is the touch pad on a laptop, after you uninstall it then restart your laptop.

    Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

    • Marked as answer by Yolanda Zhu Friday, December 5, 2014 9:27 AM
    Monday, November 10, 2014 2:03 AM