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two languages in subscriber RRS feed

  • Question

  • I want to know if a way to put both languages ​​in the subscriber. Mean that if the client is an English lync voice message will be in English and if the client is in French lync voice message is in French.
    Voice message I mean to go cosulter his agenda, his mail, etc. ..
    Tuesday, August 28, 2012 1:55 PM

Answers

  • Sdesaulniers:   Envoi moi un courriel  a  :   jpbreton   at    akilon.ca

    But basically,  even with 2 DID and 2 subscriber access, you will need 2 Dial Plan and 2 Hunt group...  So avoid that solution

    You did not mentionn if you use Lync?  Are you using Lync ?


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.


    Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP


    • Edited by JP BretonMVP Tuesday, August 28, 2012 6:30 PM
    • Marked as answer by sdesaulniers Tuesday, August 28, 2012 7:20 PM
    Tuesday, August 28, 2012 6:18 PM

All replies

  • Hi Sdesaulniers,

    You cannot play the both Language Subscribers on a single DID Number or Incoming Number.

    You can do one thing on the Initial Subscriber you can say 

    1) Press 1 for English

    2) Press 2 for French. 

    According to the Options they select you can route the call to English Subscriber (IVR)  or the French Subscriber(IVR)

    But this can be done from Exchange UM

    Thanks

    Raju.


    • Edited by Raju_raju Tuesday, August 28, 2012 3:06 PM More Info
    Tuesday, August 28, 2012 3:00 PM
  • Iam  not sure what you mean by this "put both Languages in subscriber." But I can tell you that you can make use of Exchange Unified Messaging Solution


    Regards Herbert Zimbizi

    Tuesday, August 28, 2012 3:02 PM
  • Exchange Unified Messaging in how to function in both languages ​​for the English speaking person will have his voicemail in English and in French person will have their voicemail in French
    Tuesday, August 28, 2012 3:42 PM
  • Salut  Desaulniers,

    Unfortunately, has Raju mentionned, it will not be possible on 1 DID

    Bonne chance

    JP


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.


    Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP

    Tuesday, August 28, 2012 5:03 PM
  • You could also use 2 different DID : 1 for English SA and 1 for French SA.

    But you will have to manage 2 DID for Subscriber Access...which is a pain.

    JP


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.


    Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP

    Tuesday, August 28, 2012 5:33 PM
  • ok and how little do it
    Tuesday, August 28, 2012 6:13 PM
  • Sdesaulniers:   Envoi moi un courriel  a  :   jpbreton   at    akilon.ca

    But basically,  even with 2 DID and 2 subscriber access, you will need 2 Dial Plan and 2 Hunt group...  So avoid that solution

    You did not mentionn if you use Lync?  Are you using Lync ?


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.


    Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP


    • Edited by JP BretonMVP Tuesday, August 28, 2012 6:30 PM
    • Marked as answer by sdesaulniers Tuesday, August 28, 2012 7:20 PM
    Tuesday, August 28, 2012 6:18 PM
  • The solution provided was to him he could access OWA to change the Voice language option.

    That way, people using Lync and do the Call voice mail: will have they prompted in the proper languge.

    Has for the SA....only 1 language can answer and it is by design.


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks.


    Jean-Philippe Breton | Senior Microsoft Consultant | MCTS, MCITP, MCT, Lync MVP


    Thursday, August 30, 2012 12:25 PM