Issue with Search Service Application RRS feed

  • Question

  • Hi all,

    We have an intermittent issue with our SharePoint 2013 Server which has been configured as a single, stand alone server with all service applications on one box (except SQL which has its own dedicated VM). 

    Platform: Windows Server 2010 R2 with SharePoint Server 2013 SP1 with December 2019 CU

    The problem is with the Search Service Application itself which freeze approximately every 15 minutes.

    The symptoms when this happens are as follows:

    1) Searching anywhere is SharePoint fails (says something went wrong and displays correlation ID)

    2) At the same time, two errors are logged in event viewer (event ID's 1026 followed by 1000 relating to noderunner.exe, exact errors shown below this post)

    3) Reviewing the search application topology shows the index partition with a yellow exclamation mark

    4) An extract from the ULS logs at the time shows (amongst other things) "Cannot plan query for index system SP68c921a0ae21. Index fragment '0' has no available cells"

    5) This then recovers by itself and we are able to search again

    6) This happens approx. every 15 minutes.

    Does anyone have any ideas as to what may be the cause or suggested next action?  

    Thanks in advance.

    Event 1026, .NET runtime
    Faulting application name: NodeRunner.exe, version: 15.0.4490.1000, time stamp: 0x5108b158
    Faulting module name: Microsoft.Ceres.SearchCore.FastServer.Managed.dll, version: 15.0.5197.1000, time stamp: 0x5dcb9f1b
    Exception code: 0xc0000005
    Fault offset: 0x00000000008cb420
    Faulting process id: 0x318c
    Faulting application start time: 0x01d681d4d6d6f37a
    Faulting application path: C:\Program Files\Microsoft Office Servers\15.0\Search\Runtime\1.0\NodeRunner.exe
    Faulting module path: C:\Windows\Microsoft.Net\assembly\GAC_64\Microsoft.Ceres.SearchCore.FastServer.Managed\v4.0_15.0.0.0__71e9bce111e9429c\Microsoft.Ceres.SearchCore.FastServer.Managed.dll
    Report Id: 1162f47d-edca-11ea-81b1-0050568552b5
    Faulting package full name: 
    Faulting package-relative application ID: 

    Event 1000, application error

    Application: NodeRunner.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c0000005, exception address 00007FFA5BAAB420

    Thursday, September 3, 2020 2:45 PM

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