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Errors with Intune

    Question

  • I have a Huawei P10 Lite with Android 8

    When installing Intune to manage company apps such as Teams and Outlook, it gives the error no compliance policies assigned

    The phone has a pin code enabled, it is encrypted and my IT dept cannot assist.

    Can anyone advise?

    I am n

    Wednesday, May 15, 2019 9:44 AM

All replies

  • check the device compliance report for the device to see full details about the error. https://docs.microsoft.com/en-us/intune/compliance-policy-monitor

    Eswar Koneti | Configmgr Blog: http://www.eskonr.com | Linkedin: eskonr | Twitter: @eskonr

    Wednesday, May 15, 2019 1:24 PM
  • Apart from Eswar mentioned, please understand that Intune also includes a set of built-in compliance policy settings. The following built-in policies get evaluated on all devices enrolled in Intune, please check if Huawei has met the built-in compliance policy:

    1. Mark devices with no compliance policy assigned as: This property has two values:

    a. Compliant: security feature off

    b. Not compliant (default): security feature on

    If a device doesn't have a compliance policy assigned, then this device is considered not compliant. By default, devices are marked as Not compliant. If you use conditional access, we recommended you change the setting to Not compliant. If an end user isn't compliant because a policy isn't assigned, then the Company Portal app shows No compliance policies have been assigned.

    2. Enhanced jailbreak detection: When enabled, this setting causes iOS devices to check in with Intune more frequently. Enabling this property uses the device’s location services, and impacts battery usage. The user location data isn't stored by Intune.

    Enabling this setting requires devices to:

    a. Enable location services at the OS level.

    b. Allow the company portal to use location services.

    c. Evaluate and report its jailbreak status to Intune at least once every 72 hours. Otherwise, the device is marked not compliant. Evaluation is triggered by opening the Company Portal app or physically moving the device 500 meters or more. If the device doesn't move 500 meters in 72 hours, the user needs to open the Company Portal app for enhanced jail break evaluation.

    3. Compliance status validity period (days): Enter the time period that devices report the status for all received compliance policies. Devices that don't return the status within this time period are treated as noncompliant. The default value is 30 days.

    Reference: https://docs.microsoft.com/en-us/intune/device-compliance-get-started

    Best regards,

    Cici Wu


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    Thursday, May 16, 2019 7:24 AM