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Exchange 2013 Hybrid-Can not send or receive Email

    Question

  • HI,

    i have an Edge Server and two Multi role Exchange servers.

    Have setup a Hybrid config with Office 365.

    Problem: I cannot send Emails from On Premise to Cloud usermailbox and verse visa and still can't complete the Connector validation please see snip below,

     

    Please kindly help.

    Thanks

    Ronald

    Thursday, May 25, 2017 2:49 PM

All replies

  • Sorry, but you haven't really given us any information that would drive toward any answer.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Thursday, May 25, 2017 11:51 PM
    Moderator
  • Hi,

    Have you rerun the HCW and check the result?  

    If your organization has its own email server (also called on-premises server), you must set up connectors to enable mail flow between Office 365 and your email server. For mail flow to work correctly, your connectors must be validated and turned on.

    For example, if you want to validate a connector for mail flow from Office 365 to your organization's email server, enter an email address for a mailbox located on that email server.

    Please post out the validation result and the associated details for further troubleshooting.

    Fixing connector validation errors: https://technet.microsoft.com/en-us/library/ms.exch.eac.connectorlearnmoreaboutvalidationtasks(v=exchg.150).aspx

    Hope it helps.


    Regards,

    Jason Chao


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 26, 2017 5:25 AM
    Moderator
  • Hi ED,

    Like what information would be more than happy to shared please.

    Thanks.

    Friday, May 26, 2017 8:01 AM
  • How about your firewall configuration?  Have you configured NAT properly?  What about the certificate that's enabled for SMTP that best matches the FQDN?  Those are places to start.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Monday, May 29, 2017 4:44 AM
    Moderator