none
.dmp file attached. BSOD. RRS feed

  • Question

  • http://www.mediafire.com/?id494h4sg1jpvym

    Computer has been stable for ~10 months. Recent weeks, no new hardware/software installation, it's been temperamental and blue screening. This usually happens when playing games (doesn't seem to matter which). I've done a driver tidy up, updated everything I can find that was updateable, but it is still happening.

    I'm planning a reformat at some point soon, but it would be nice to have a stable system before that.

    Cheers

    John

    Saturday, August 18, 2012 5:18 PM

Answers


  • STOP 0x101: CLOCK_WATCHDOG_TIMEOUT Troubleshooting
    Info on the STOP 0x101 error: BSOD Index


    Here's a good thread on http://www.sysnative.com/forums/showthread.php/1248-0x101-quot-A-clock-interrupt-was-not-received-on-a-secondary-processor-quote

    Quote:
    What you're looking for will be in one of the following categories:

    a) BIOS bug
    b) a driver whose activity is causing the target processor to lock up
    c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...) ?I wonder about CPU defect also)
    So, check the drivers ( http://www.carrona.org/verifier.html )
    Then check the inside of the case (temperature, voltage, dust, etc).
    Then run some hardware stress tests

        Quote:
        Try this free video stress test: http://www.ozone3d.net/benchmarks/fur/
        Quote:
        FurMark Setup:
        - If you have more than one GPU, select Multi-GPU during setup
        - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
        Click "Go" to start the test
        - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
        - Click "Quit" to exit
        Try this free stress test: Free Software - GIMPS
        Quote:
        Prime95 Setup:
        - extract the contents of the zip file to a location of your choice
        - double click on the executable file
        - select "Just stress testing"
        - select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
        - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
        The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
        Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
        The Test selection box and the stress.txt file describes what components that the program stresses.
        Quote:
        More Video Stress Tests:
        1. Thanks to Vir Gnarus for finding this video memory test: https://simtk.org/home/memtest
        Alternate download link (w/o registration) located here: http://folding.stanford.edu/English/DownloadUtils
        2. Two other video stress tests (may be more stressful than FurMark):
        NOTE: I have had reports that some ISP's will block this website
        Video Memory stress Test - http://nvworld.ru/utilities/vmt/
        Artifact Locator - http://nvworld.ru/utilities/alocator/
        Sorry, but I don't read the language that this website is made in.
        3. Another interesting test that came to my attention: http://www.ocbase.com/perestroika_en/index.php?Download
        USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!
        Quote:
        CPU Stress Tests:
        Only need to run 1 or 2 of the tests under most circumstances. I haven't used any of the tests myself, so I listed all that I was able to find.
        - http://downloadcenter.intel.com/Deta...19182&lang=eng
        - http://7byte.com/index.php?page=hotcpu
        - http://www.7byte.com/index.php?page=burnin64
        - http://www.overclock.net/general-pro...ress-test.html
        - http://www.fossiltoys.com/cpuload.html
        - http://www.pcworld.com/downloads/fil...scription.html
        - http://www.overclock.net/general-pro...ress-test.html
        - http://majorgeeks.com/CPU_Stability_Test_d215.html
        - http://www.xtremesystems.org/forums/...d.php?t=201670
        - the test(s) suggested at this link are bootable: http://www.techsupportforum.com/foru...ml#post2232929

    Then try replacing parts.
    Then look up the versions of your BIOS to see what changes were done.

    Recently it was found (here: BSOD Stop 0x00000101 and Stop 0x0000009c ) that a wipe and reinstall of Windows fixed a STOP 0x101 problem. I'd have to recommend at least running SFC.EXE /SCANNOW on any PC that has this problem (simply because it's too easy easy to do and it may fix things).

    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Sunday, August 19, 2012 12:48 AM
    Moderator

All replies

  • I would download and run memtest86 and see if it a memory problem. I think you can download it from the following link.

    http://hcidesign.com/memtest/download.html

    Saturday, August 18, 2012 8:24 PM
  • Ah, sorry, should've specified - I've tried memtest and chkdsk functions, nothing I've run has encountered a problem. I'm really looking for interpretation on the .dmp file, as my debugging kit is somewhat broken at the moment and I can't get the info out of it that I'd like.
    Saturday, August 18, 2012 9:30 PM
  • Well it says the problem was caused by driver ntoskrnl.exe and at the following address. ntoskrnl.exe+7f1c0
    Saturday, August 18, 2012 10:37 PM

  • STOP 0x101: CLOCK_WATCHDOG_TIMEOUT Troubleshooting
    Info on the STOP 0x101 error: BSOD Index


    Here's a good thread on http://www.sysnative.com/forums/showthread.php/1248-0x101-quot-A-clock-interrupt-was-not-received-on-a-secondary-processor-quote

    Quote:
    What you're looking for will be in one of the following categories:

    a) BIOS bug
    b) a driver whose activity is causing the target processor to lock up
    c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...) ?I wonder about CPU defect also)
    So, check the drivers ( http://www.carrona.org/verifier.html )
    Then check the inside of the case (temperature, voltage, dust, etc).
    Then run some hardware stress tests

        Quote:
        Try this free video stress test: http://www.ozone3d.net/benchmarks/fur/
        Quote:
        FurMark Setup:
        - If you have more than one GPU, select Multi-GPU during setup
        - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
        Click "Go" to start the test
        - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
        - Click "Quit" to exit
        Try this free stress test: Free Software - GIMPS
        Quote:
        Prime95 Setup:
        - extract the contents of the zip file to a location of your choice
        - double click on the executable file
        - select "Just stress testing"
        - select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
        - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
        The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
        Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
        The Test selection box and the stress.txt file describes what components that the program stresses.
        Quote:
        More Video Stress Tests:
        1. Thanks to Vir Gnarus for finding this video memory test: https://simtk.org/home/memtest
        Alternate download link (w/o registration) located here: http://folding.stanford.edu/English/DownloadUtils
        2. Two other video stress tests (may be more stressful than FurMark):
        NOTE: I have had reports that some ISP's will block this website
        Video Memory stress Test - http://nvworld.ru/utilities/vmt/
        Artifact Locator - http://nvworld.ru/utilities/alocator/
        Sorry, but I don't read the language that this website is made in.
        3. Another interesting test that came to my attention: http://www.ocbase.com/perestroika_en/index.php?Download
        USE AT YOUR OWN RISK - the program doesn't have a whole bunch of safety features to protect you from yourself!
        Quote:
        CPU Stress Tests:
        Only need to run 1 or 2 of the tests under most circumstances. I haven't used any of the tests myself, so I listed all that I was able to find.
        - http://downloadcenter.intel.com/Deta...19182&lang=eng
        - http://7byte.com/index.php?page=hotcpu
        - http://www.7byte.com/index.php?page=burnin64
        - http://www.overclock.net/general-pro...ress-test.html
        - http://www.fossiltoys.com/cpuload.html
        - http://www.pcworld.com/downloads/fil...scription.html
        - http://www.overclock.net/general-pro...ress-test.html
        - http://majorgeeks.com/CPU_Stability_Test_d215.html
        - http://www.xtremesystems.org/forums/...d.php?t=201670
        - the test(s) suggested at this link are bootable: http://www.techsupportforum.com/foru...ml#post2232929

    Then try replacing parts.
    Then look up the versions of your BIOS to see what changes were done.

    Recently it was found (here: BSOD Stop 0x00000101 and Stop 0x0000009c ) that a wipe and reinstall of Windows fixed a STOP 0x101 problem. I'd have to recommend at least running SFC.EXE /SCANNOW on any PC that has this problem (simply because it's too easy easy to do and it may fix things).

    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Sunday, August 19, 2012 12:48 AM
    Moderator
  • Hi,

    My suggestion is to remove all unnecessary hardware devices from the computer and try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.

    Also, Microsoft have provided the solution for BSOD error. More information please refers the below link:

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    Monday, August 20, 2012 3:26 AM
    Moderator