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Two-Step Verification - Enable Authenticator App for Users RRS feed

  • Question

  • Hello,

    We have enabled two-step verification for our users in Office365. Users who initially opted for Text or Voice authentication option are now asking for the ability to authenticate via Microsoft Authenticator App. On the authentication screen, they only have Text or Voice option, no way to switch to authenticate via <g class="gr_ gr_11 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="11" id="11">mobile</g> app.

    How do I enable this to my users, so that users will have 3 ways to approve two-step verification, Text, Voice and Authenticator App. ? 

    Wednesday, September 6, 2017 9:03 AM

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