Project Server 2010 - Updated User Profile - Display Name is Old Name RRS feed

  • Question

  • Similar to question"It shows the Domain\Logon account instead the User Name (up right corner)" but not quite the same. I also checked on the related topics list and could not find a solution.

    We have a Resource in Project Server 2010 whose name changed. This included a change to her loginID as well as her email address. I went in to PWA > Server Settings > Security > Manage Users and changed the Name, Email Address, and User Login Account fields accordingly. When the user goes into Project Server or any of the Project Sites, her old User Name is reflected. If she accesses any other SharePoint site (not associated with Project Server) her new name shows up in the upper right hand corner of the screen.

    We do not have AD Synchronization turned on.

    How can we edit the name that appears in the upper right corner of the screen?

    Thursday, December 20, 2012 6:43 PM

All replies

  • Hi,

    Use Display name shown on right hand site is not from PWA, its from SharePoint User profile. When we make change to user display name, sometime SharePoint Still retain the old account and also add new account. To fix the issue we have to remove the user profile from PWA root site.

    1. Open PWA and navigate to following path
    2. Site Actions>>Site Settings>>People and Groups
    3. Click on More from left hand site list of groups
    4. Select appropriate group,   belongs to the user
    5. Select the user and from Actions tab remove the user. (you may see two entries old and new), Either you can delete both or click on each account to validate correct user ID.
    6. Once again navigate to PWA>>Server Settings>>Manage User
    7. Edit affected user and click on Save
    8. Have user log on to PWA and validate the result.

    Hrishi Deshpande – Senior Consultant DeltaBahn
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    Thursday, December 20, 2012 9:13 PM
  • We had a similar problem with a user changing their name and the project site not accepting the name change.

    Figured it out by:

    • browsing to project site
    • Site Actions -> Site Permissions
    • Selecting the user
    • Click Delete User from Site Collection ->
    • The project site was not inheriting permissions so we had to Grant Permissions manually.  I'm assuming if there was inheritance that when the resync would happen overnight/manually, the person would be re-added and fixed

    Hope that helps!

    • Proposed as answer by doc torb Wednesday, April 22, 2015 6:01 PM
    Wednesday, April 22, 2015 6:01 PM