locked
Dump files decoding help/BSOD RRS feed

  • Question

  • I constantly get the BSOD I have the dump files, can someone helps? If so how do i load the files?

    Thanks

    Tuesday, February 7, 2012 5:31 AM

Answers

  • Hi,

    The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    Also, see the following link.

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557408(v=vs.85).aspx 


    Juke Chou

    TechNet Community Support

    • Marked as answer by Juke Chou Friday, March 2, 2012 7:26 AM
    Thursday, February 9, 2012 9:43 AM
  • Hello,

    As I see, you have multiple Bug Check Codes.

    Please start by that:

    • Update all possible drivers you have
    • Uninstall all unused programs
    • Disable all security softwares that you have
    • Run msconfig and disable all startup items / services except Microsoft ones
    • Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support

    If this does not help, consider uploading new dump files and posting them here.

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Friday, March 2, 2012 7:26 AM
    Saturday, February 11, 2012 9:30 PM

All replies

  • Hi,
     
    If you want to read them yourself,
     
     
    Alternatively, someone can take a look at the files if you upload them
    to skydrive and post a link,
     
     

    -- Mike Burr
    Interesting Reading on Technology and Finance
    Tuesday, February 7, 2012 5:59 AM
  • Mike,

    I'm on windows 7 and the link is underneath, very confident it's not hardware issues because  I used Windows diagnostic to check and it came back clean.

    https://skydrive.live.com/#cid=E3C2EEF499699F3F&id=E3C2EEF499699F3F%21105

    Tuesday, February 7, 2012 3:15 PM
  • Hi,

    The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    Also, see the following link.

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557408(v=vs.85).aspx 


    Juke Chou

    TechNet Community Support

    • Marked as answer by Juke Chou Friday, March 2, 2012 7:26 AM
    Thursday, February 9, 2012 9:43 AM
  • Hello,

    As I see, you have multiple Bug Check Codes.

    Please start by that:

    • Update all possible drivers you have
    • Uninstall all unused programs
    • Disable all security softwares that you have
    • Run msconfig and disable all startup items / services except Microsoft ones
    • Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support

    If this does not help, consider uploading new dump files and posting them here.

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Friday, March 2, 2012 7:26 AM
    Saturday, February 11, 2012 9:30 PM