Cannot remember admin password, but have admin access throught the finger print scanner. RRS feed

  • Question

  • I have forgotten my admin password, but i can still login as the admin using the finger print scanner. how to i reset or find the admin password increase the finger printer scanner breaks.

    Windows Vista Home Pre
    Toshiba Laptop

    Sunday, August 10, 2008 1:59 AM


  • Eamon


    If you have forgotten the password for the only administrator account on the computer, you do not have a lot of options to recover. You cannot do anything that requires administrator privileges unless you know that password. This includes enabling the built-in administrator account. You cannot even access the built-in administrator account in Safe Mode.


    The recovery options you do have is:


    1. If you have an upgrade or full Vista installation disk, there is a procedure available that will allow to enable the built-in administrator account which you could use to change the password for the other administrator account. (This does not include a recovery disk that is supplied with a new computer)

    See option 2 at the following website.
    What do I do: I can no longer log in or elevate to an administrator account:


    2. You can purchase a program that can reset the password on your administrator account.

    Here is the program I recommend.

    A@PC: Windows Password Recovery Software. Reset Administrator Password. XP VISTA 2003 2000 NT.:


    3. There is also instructions for creating a password recovery disk on the following website.
    Password recovery disk  http://home.eunet.no/~pnordahl/ntpasswd/ 


    Although this is a free program, it can be a daunting process for anyone who is not familiar with such things as burning an ISO file as an image and creating it as a bootable CD.


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, August 10, 2008 10:39 PM