locked
Exch2k7 spk3 - Address List Seggregation question (Outlook Profiles/OAB Generation errors) RRS feed

  • Question

  • Hi,

    after read the article http://technet.microsoft.com/en-us/library/bb936719(v=EXCHG.80).aspx I have one question:

    "If you are going to segregate your address lists, then they will be segregated. Attempting this configuration will cause problems with the check names functionality which will prevent users from creating Outlook profiles, and can also break the OAB Generation Process."

     

    After review permissions through ADSEdit I´m not be able to configure Outlook Profiles for new users even able to log-in with their accounts using OWA. I found also some entries in the EventViewer regarding errors related with OAB Generation...

     

    Is this a normal behavior? Or can we deal with segregation and new outlook profile?

    * I´m using 'Option1' from the article.
    • Edited by jr3151006 Tuesday, November 8, 2011 8:09 PM update info
    Tuesday, November 8, 2011 8:00 PM

All replies

  • Hi,

    Could you please provide the detailed errors you got?

    Including when your are configuring Outlook profiles and EventViewer.

    Did this problem affect all the users?

    Thanks.


    Best Regards!
    Wednesday, November 9, 2011 6:09 AM
  • Hi Rowen,

    take a look in some eventviewer:

    ########################

     

    Nome do Log:   Application

    Fonte:         MSExchangeSA

    Data:          16/10/2011 16:00:48

    Identificação do Evento:9344

    Categoria da Tarefa:Gerador OAL

    Nível:         Erro

    Palavras-chave:Clássico

    Usuário:       N/D

    Computador:    ATALAIA.qubo.local

    Descrição:

    O OALGen não pôde localizar a lista de endereços com a GUID de objeto do Active Directory '/guid=739BECA34842EF4296B62E621620AC4C' na relação de listas de endereços disponíveis. Verifique o objeto de configuração da lista de endereços offline. 

    - OAB - Hoepers

    XML de Evento:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="MSExchangeSA" />

        <EventID Qualifiers="49152">9344</EventID>

        <Level>2</Level>

        <Task>13</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2011-10-16T18:00:48.000000000Z" />

        <EventRecordID>13577</EventRecordID>

        <Channel>Application</Channel>

        <Computer>ATALAIA.qubo.local</Computer>

        <Security />

      </System>

      <EventData>

        <Data>/guid=739BECA34842EF4296B62E621620AC4C</Data>

        <Data>OAB - XXXXXXXXXXXX</Data>

      </EventData>

    </Event>

    --------------------------------------------------------------------------------

    Nome do Log:   Application

    Fonte:         MSExchangeSA

    Data:          16/10/2011 16:00:48

    Identificação do Evento:9109

    Categoria da Tarefa:Gerador OAL

    Nível:         Aviso

    Palavras-chave:Clássico

    Usuário:       N/D

    Computador:    ATALAIA.qubo.local

    Descrição:

    O OALGen encontrou um erro 8004010f (ID interno 5000878) ao gerar a lista de endereços '/guid=739BECA34842EF4296B62E621620AC4C'. Verifique outros eventos registrados para ver se este é um erro grave. 

    - OAB - Hoepers

    XML de Evento:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="MSExchangeSA" />

        <EventID Qualifiers="32768">9109</EventID>

        <Level>3</Level>

        <Task>13</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2011-10-16T18:00:48.000000000Z" />

        <EventRecordID>13578</EventRecordID>

        <Channel>Application</Channel>

        <Computer>ATALAIA.qubo.local</Computer>

        <Security />

      </System>

      <EventData>

        <Data>8004010f</Data>

        <Data>5000878</Data>

        <Data>/guid=739BECA34842EF4296B62E621620AC4C</Data>

        <Data>OAB - XXXXXXXXXXXX</Data>

      </EventData>

    </Event>


    tks, Renato P
    Thursday, November 10, 2011 2:47 PM
  • When I try to configure the outlook as RPC Over HTTP it pop-up a window asking for credentials and after input show the following msg:

     

    Outlook cannot connect to the server. Verify that your computer is connected to the network.


    tks, Renato P
    Thursday, November 10, 2011 5:47 PM
  • Just for information, the test to access/open/download (https://yyyyy.xxxx.com.br/AutoDiscover/AutoDiscover.xml) works fine.
    tks, Renato P
    Thursday, November 10, 2011 6:16 PM
  • New users are not able to configure/create a Outlook profile. Old users (before seggregation) works fine!! Why???
    tks, Renato P
    Thursday, November 10, 2011 6:43 PM
  • Just for Information, we are using SSL Certificate from 'Godady'.
    tks, Renato P
    Thursday, November 10, 2011 7:29 PM
  • Hi Renato,

    Please try below steps:

    Ran OABValidate.exe & removed the unresolved SID's from  users
    Removed the Invalid Distinguish Name of All Address Lists in the AddressBookRoots attribute of the Microsoft Exchange folder in ADSIEDIT.msc
    Restarted th SA & FDS service and try again.
    -Dismounting the store
    -Running isinteg whether it fix some error
    -Now we are mounting the store and rebuilding the OAB again.

    Best Regards!
    Friday, November 11, 2011 6:17 AM
  • Just for information, the results for OABValidate.exe are:

    ####################################

    125 objects were processed.

    0 objects had problems.

     


    tks, Renato P
    Friday, November 11, 2011 11:25 AM
  • I checked the 'AddressBookRoots' and there is no invalid DistinguishedName for AddressLists. Should I remove all other AddressLists from AddressBookRoots as this article says??

    http://blogs.msexchange.org/silva/2008/05/22/exchange-shared-hosting-and-addressbookroots/

     


    tks, Renato P
    Saturday, November 12, 2011 3:32 PM
  • Hi Renato,

    How about

    Restarting the SA & FDS service and try again.

    Dismounting the store
    Running isinteg whether it fix some error
    Now mounting the store and rebuilding the OAB again.

     


    Best Regards!
    • Marked as answer by Rowen-Xu Tuesday, November 29, 2011 2:54 AM
    • Unmarked as answer by jr3151006 Tuesday, February 28, 2012 3:42 AM
    Monday, November 14, 2011 6:17 AM
  • Hi Renato,

    Any update?


    Best Regards!
    Friday, November 18, 2011 7:19 AM
  • Hi Renato,

    How about

    Restarting the SA & FDS service and try again.

    Dismounting the store
    Running isinteg whether it fix some error
    Now mounting the store and rebuilding the OAB again.

     


    Best Regards!

    Rowen,

    I will try during this weekend since that server have a high workload. As soon as possible I give news.


    tks, Renato P
    Friday, November 18, 2011 1:24 PM
  • Rowen,

    I dismounted the db, ran the 'isinteg', restarted the server (due to Wupdates) and now I´m able to set the 'OOF' (Out of Office) only through OWA; if I try to set using a outlook profile (RPC over HTTP) show the following msg:

    "Outlook cannot connect to the server. Verify that your computer is connected to the network."

    >>>>> Is there anything else for to do????

    * If I try to run again the OAB, it generates the event id 9344 in eventviewer\application.


    tks, Renato P

    Tuesday, February 28, 2012 3:50 AM
  • The 'OALGen' is an internal process? It run using what user/group level???

    tks, Renato P

    Tuesday, February 28, 2012 3:53 AM
  • * I was using an old user for tests today.

    tks, Renato P

    Tuesday, February 28, 2012 3:56 AM
  • Tuesday, February 28, 2012 4:31 AM
  • I gave permissions to READ and DOWNLOAD to the 'Authenticated Users' as the article/post to READ and DOWNLOAD.

    >>>> Without sucess.


    tks, Renato P


    • Edited by jr3151006 Tuesday, February 28, 2012 4:44 AM english correction
    Tuesday, February 28, 2012 4:44 AM
  • I dismounted the 'Second Storage Group\Public Folder' and ran isinteg since this post (http://blogs.msdn.com/b/dgoldman/archive/2008/10/01/understanding-why-error-code-0x8004010f-is-thrown-when-trying-to-download-an-oab.aspx) says that 'OALgen' will use the PF structure to hold information, after I restarted the 'MSExchSystemAttendand' service and then try to regenerate the OAB..

    >>>> Without sucess. The same event id error!


    tks, Renato P



    • Edited by jr3151006 Tuesday, February 28, 2012 4:52 AM update info
    Tuesday, February 28, 2012 4:46 AM
  • I´m using Outlook 2010 for tests.

    tks, Renato P

    Tuesday, February 28, 2012 4:48 AM
  • One question:
    Each OAB list have an internal/external URL to download - used by outlook??? How can we check/change?

    tks, Renato P

    Tuesday, February 28, 2012 4:51 AM