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Delivery Options - Enable Forwarding

    Question

  • Getting an error trying to enable forwarding of a user's mailbox to another user in our domain. Here is the error:

    - Error Cannot read property 'toLowerCase' of undefine- in Recipient limit box

    Look forward to a solution.

    Thank you,

    Angel

    Wednesday, March 30, 2016 1:16 PM

Answers

  • Hi,

    Does the issue only occurs on a specific user?

    In general,the recipient limit is 500 when configuring email forwarding for a mailbox.

    I suggest you try to change other browser for test.

    Try an updated version of Internet Explorer or Chrome browser.

    Regards,

    David 

    • Marked as answer by 80sGirl4Sure Thursday, March 31, 2016 5:22 PM
    Thursday, March 31, 2016 2:46 AM
    Moderator

All replies

  • Hi,

    Does the issue only occurs on a specific user?

    In general,the recipient limit is 500 when configuring email forwarding for a mailbox.

    I suggest you try to change other browser for test.

    Try an updated version of Internet Explorer or Chrome browser.

    Regards,

    David 

    • Marked as answer by 80sGirl4Sure Thursday, March 31, 2016 5:22 PM
    Thursday, March 31, 2016 2:46 AM
    Moderator
  • Thank you for the fix, Mr. Wang. I was using Google Chrome. I updated it, but it didn't fix the problem. Using Internet Explorer did.
    Thursday, March 31, 2016 5:24 PM