[Help] Windows 8.1 - Windows Update Cleanup not clearing

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  Hi guys,

  I've been troubleshooting my MSI Laptop GE40 for quite awhile now, but I am just unable to find a solution online.

  My laptop is running Windows 8.1, I was doing some cleaning up for my laptop using Disk Cleanup.

  After running Disk Cleanup (With System Files), Windows Update files were showing 425mb. However, after checking it and it completed, it will still show 425mb if I run it again.

  I've tried the following solutions from online, but it didn't work:

  1. Dism /Online /Cleanup-Image /RestoreHealth

  2. SFC /Scannow

  3. ChkDisk

  4. Microsoft FixIt (Windows update)

  5. Disk Cleanup (Safe Mode / Administrator account)

  It is quite annoying to have this issue surfacing, and the last thing I would do, is to reformat my laptop.

  I've seen the post from one of your post:

  https://social.technet.microsoft.com/Forums/windows/en-US/d486c5ef-02bb-42a8-8769-feb53af76ca7/disk-cleanup-windows-update-cleanup?forum=w8itprogeneral",

  but it doesn't make sense that if the update is permanent, and not able to be removed, why is it appearing on the "Windows Update Cleanup"

  I would appreciate if someone can assist me on this issue. Thanks.

  Tuesday, October 21, 2014 1:40 PM