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App Controller Setup crashes RRS feed

  • Question

  • While running the setup.exe as admin for the mu_system_center_2012_app_controller_with_sp1_x64_dvd_1345042.iso the App Controller Setup crashes with "System Center Setup has stopped working" "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.". This happens during the Prerequisites step.

    I have restarted the laptop several times and the OS is up to date. Is there a log that I can check for more detailed errors? What should my next step to troubleshoot?

    Environment

    SQL Server 2008 r2 and SQL Server 2012

    Office 2013

    Window 8 Pro 64 bit

    Intel i7-3720QM @ 2.6

    32 GB Ram

     72 GB free on primary drive

    Wednesday, February 27, 2013 9:22 PM

Answers

  • If there is a problem with Setup completing
    successfully, consult the log files that are located in the
    %LOCALAPPDATA%\AppController\Logs folder

    If setup complted with some error. please check it under: C:\ProgramData\AppControllerLogs

    Aditionally, what is your OS family. Is it a Windows Server 2012 or Win8 Client? AppController can only be installed on the Server build such as:
    Windows Server 2008 R2 (full installation) or Windows Server 2012.

    For installing steps or system repquirement detail please refer to: http://technet.microsoft.com/en-us/library/gg696046.aspx

    Thursday, February 28, 2013 2:29 AM

All replies

  • If there is a problem with Setup completing
    successfully, consult the log files that are located in the
    %LOCALAPPDATA%\AppController\Logs folder

    If setup complted with some error. please check it under: C:\ProgramData\AppControllerLogs

    Aditionally, what is your OS family. Is it a Windows Server 2012 or Win8 Client? AppController can only be installed on the Server build such as:
    Windows Server 2008 R2 (full installation) or Windows Server 2012.

    For installing steps or system repquirement detail please refer to: http://technet.microsoft.com/en-us/library/gg696046.aspx

    Thursday, February 28, 2013 2:29 AM
  • I am setting up App Controller 2012 SP1 on a Windows Server 2012 R2 virtual machine where I also installed SCVMM 2012 SP1 as well as SQL Server 2012 SP1.  I am getting the same error.  Were you able to reolve this issue?
    Wednesday, November 6, 2013 2:22 AM
  • Bob,

    App Controller 2012 SP1 is not supported on Windows Server 2012 R2. You will need to either:

    1) Install App Controller 2012 R2 on Windows Server 2012 R2 or

    2) Install App Controller 2012 SP1 on Windows Server 2012 or Windows Server 2008 R2.

    Kind Regards,

    Richard


    This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, December 17, 2013 12:36 AM