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MS Security Essentials KB2866337 Fail Code 80070648 RRS feed

  • Question

  • Windows update keeps failing to install KB2866337 on Vista 32bit SP2.  Any help?  Is there any detailed log files to look at for more information?

    Update:  Located the log file (C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppSetup.log).  Not much more information in it -

    START 2013/10/17 03:00:48:787 TID:6200 PID:5764

    INFO 2013/10/17 03:00:48:788 TID:6200 PID:5764

    Log location [C:\ProgramData\Microsoft\Microsoft Security Client\Support]

    INFO 2013/10/17 03:00:48:837 TID:6200 PID:5764

    Initializing WPP Logging with APP NAME[MSSESetup]

    SUCCESS 2013/10/17 03:00:48:837 TID:6200 PID:5764

    Starting setup...

    INFO 2013/10/17 03:00:48:857 TID:6200 PID:5764

    Current version number is '4.3.219.0'

    INFO 2013/10/17 03:00:48:857 TID:6200 PID:5764

    Command line arguments: [/s /q]

    INFO 2013/10/17 03:00:48:857 TID:6200 PID:5764

    Setup type is 0x2

    INFO 2013/10/17 03:00:48:906 TID:6200 PID:5764

    Market set to 'en-us'

    INFO 2013/10/17 03:00:48:907 TID:6200 PID:5764

    Internal brand name is 'MSEv2'

    INFO 2013/10/17 03:00:48:907 TID:6200 PID:5764

    Processor Architecture: x86

    INFO 2013/10/17 03:00:48:907 TID:6200 PID:5764

    OS type: 8

    INFO 2013/10/17 03:00:48:907 TID:6200 PID:5764

    OS friendly name: Windows Vista (TM) Business

    INFO 2013/10/17 03:00:48:911 TID:6200 PID:5764

    Attempt to run Update scenario

    INFO 2013/10/17 03:00:48:911 TID:6200 PID:5764

    Installed version number is '4.3.215.0'

    INFO 2013/10/17 03:00:48:911 TID:6200 PID:5764

    Current version number is '4.3.219.0'

    INFO 2013/10/17 03:00:49:242 TID:6200 PID:5764

    Operation finished: MorroBootstraper::CUpdateFlow::InternalRun - GetSnoozeActionCenterAction

    INFO 2013/10/17 03:00:49:242 TID:6200 PID:5764

    In-use File Tracking ENABLED

    ERROR 2013/10/17 03:00:54:665 TID:6200 PID:5764

    Operation failed: MorroBootstraper::CUpdateFlow::InternalRun - GetEPPUpdateAction - Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x80070648. Unknown property.   [80070648]

    INFO 2013/10/17 03:00:54:684 TID:6200 PID:5764

    Operation finished: MorroBootstraper::CUpdateFlow::RollbackUpdate - GetRestoreActionCenterAction

    INFO 2013/10/17 03:00:54:738 TID:6200 PID:5764

    Operation finished: MorroBootstraper::CUpdateFlow::InternalRun - GetUpgradeFlowInitialExperienceAction

    ERROR 2013/10/17 03:00:54:738 TID:6200 PID:5764

    Operation failed: Flow InternalRun - Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x80070648. Unknown property.   [80070648]

    ERROR 2013/10/17 03:00:54:739 TID:6200 PID:5764

    Operation failed: Setup - Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x80070648. Unknown property.   [80070648]

    INFO 2013/10/17 03:00:54:889 TID:6200 PID:5764

    Operation finished: Sending setup completed event to event log

    INFO 2013/10/17 03:00:54:895 TID:6200 PID:5764

    Stopping logging...

    • Edited by Heems Thursday, October 17, 2013 9:04 PM
    Thursday, October 17, 2013 8:45 PM

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