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Linked image cannot be displayed. RRS feed

  • Question

  • Although this is technically in word 2016 I have a feeling its a setting in IE somewhere. My user has a site that generates these documents for her and linked at the top is a jpg of company logo. This logo is not local but a URL, I bypass the proxy server and put the url in trusted sites http:// Not https://. But when opening the download I still get 'the linked image cannot be displayed'.

    Odd ball, I thought it was working after the proxy bypass, I downloaded and opened from her desktop, got a quick certificate warning that I hit yes to proceed and the image appeared in the document.

    Now even downloaded I can't view the image url to verify, nor am I prompted for certificate information.  I am confused on what further setting I need to allow this jpg into the document.  The URL is valid and can pull the image just in IE

    thoughts?

    Friday, August 4, 2017 8:47 PM

Answers

  • Hi RyGy14,

    I cannot reach the URL you provides: http://sitehosting/
    I'm afraid you misunderstand something.

    Regards,

    Ashidacchi

    I was using that http as an example in my question, two reasons.  1 I didn't know if it was frowned upon to put a URL in this public forum and 2 I didn't know what it was.  The URL for the image is in the word doc I just didn't know how to view it so I would know what it was.

    Either way I got the correct URL from the vendor and allowed it through, all is fine now thank you.

    • Marked as answer by RyGy14 Thursday, August 10, 2017 4:45 PM
    Thursday, August 10, 2017 4:45 PM

All replies

  • Hi,

    Please provide code related to "http://" for  a jpg of company logo.
    It should be like this: <img src="http://---some directories ----/logo.jpg">
    Regards,

    Ashidacchi

    Sunday, August 6, 2017 4:09 AM
  • How would I get that from a word document?  When I was able to see the issue all I got from that image was http://sitehosting          nothing else.

    I think its because it's opened in 'protected view'  once I saved as, then enabled editing it shows the image.

    • Edited by RyGy14 Monday, August 7, 2017 3:08 PM
    Monday, August 7, 2017 3:04 PM
  • RyGy,

    When I was able to see the issue all I got from that image was http://sitehosting          nothing else.

    that means the embedded link url is no longer valid (the company that owns the website hosting the image has closed the site). Contact the author/website of the word document you downloaded.

    If you have downloaded from Docs.com please see their support links and knowledge base. To avoid confusion please include links to any website that you are having problems with your questions.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Thursday, August 10, 2017 9:43 AM
  • Hi RyGy14,

    I cannot reach the URL you provides: http://sitehosting/
    I'm afraid you misunderstand something.

    Regards,

    Ashidacchi

    Thursday, August 10, 2017 10:32 AM
  • Hi RyGy14,

    I cannot reach the URL you provides: http://sitehosting/
    I'm afraid you misunderstand something.

    Regards,

    Ashidacchi

    I was using that http as an example in my question, two reasons.  1 I didn't know if it was frowned upon to put a URL in this public forum and 2 I didn't know what it was.  The URL for the image is in the word doc I just didn't know how to view it so I would know what it was.

    Either way I got the correct URL from the vendor and allowed it through, all is fine now thank you.

    • Marked as answer by RyGy14 Thursday, August 10, 2017 4:45 PM
    Thursday, August 10, 2017 4:45 PM