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Call Recording from Lync Server using asterisk RRS feed

  • Question

  • We have succeded recording the call that are received in the Lync Server.

    Our problem is that it works only if you dial in the client the extension number to reach the other point, in a call extension to extension. But if you use the name of the destination extension, it doesn´t record any audio at all.

    We have sniffed the network, and confirmed that in the second case there's no sip/nor rtp traffic received in the asterisk.

    Seems we have missed som configuration setting, could you please give the directions ?

    Thanks in advance

    Thursday, June 27, 2013 12:47 AM

Answers

  • Seems that the record is related with the extension number.

    http://answers.oreilly.com/topic/2741-how-to-record-phone-calls-using-asterisk/

    But I am not sure about that. You can consult the asterisk engineer.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Lisa.zheng Wednesday, July 3, 2013 9:14 AM
    • Marked as answer by Lisa.zheng Thursday, July 4, 2013 10:51 AM
    Friday, June 28, 2013 3:10 AM