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Problem: DPM could not reserve the drive resource because one of required drive resources is not online or it needs cleaning or servicing. (ID 24052) RRS feed

  • Question

  • Hi, 

    Is there any way I can get around this problem (see notes below)?

    Here is the problem I am having:

    Type:     Dataset copy

    Status:  Failed

    Description:        DPM could not reserve the drive resource because one of required drive resources is not online or it needs cleaning or servicing. (ID 24052)

    Here is why it is happening (Background)

    Supported and unsupported scenarios in DPM

    http://technet.microsoft.com/en-us/library/dn554221.aspx

    Multiple long-term tape goals that use dataset-copy jobs fail if you only have a single tape drive

    Issue: DPM doesn’t support multiple long-term backup goals if you only have a single tape drive.

    Workaround: Add a second tape drive to DPM or to the tape library.

    Notes:

    • I have verified that the option for the number of tape copies is not greater than 1 for any protection goal in any of the 3 protection groups.
    • I do have multiple long-term backup goals, and I only have a single tape drive.  I don’t want to add a second tape drive to DPM or to the tape library.  I think this is a ridiculous solution.  I was thinking of creating two types of backup jobs for ones for short term backups and for one larger job long term backups (weekly and monthly).
    • The tape backups complete, just the "Dataset copy" doesn't happen.

    Environment:

    • Windows Server 2012
    • SCDPM 2012 R2
    • Tape backup library, with one drive.
    Monday, December 1, 2014 7:04 PM

All replies

  • Hi,

    I understand your frustration but unfortunately there is no workaround for this issue.  I have brought this issue up with the product group for consideration for future enhancement. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, December 2, 2014 6:00 PM
    Moderator
  • I'm still getting this with DPM 2016 (5.0.409.0). Is there a fix planned?
    Monday, July 29, 2019 11:00 AM
  • There are other reasons why you can get the 24050 error, see below blog.

    DPM tape jobs take longer than expected or fail with ID 24052

    In the case of having multiple long term tape goals, there are no planned changes to DPM - we require multiple tape drives or libraries so the tape copy jobs can succeed.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, August 6, 2019 9:03 PM
    Moderator