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Windows Server 2008 R2 BSOD RRS feed

  • Question

  • Hi, I attempted to install some windows updates and now every day or so the server gets a blue screen and crashes. Have been trying to install more updates in case it is a driver install but they fail to install and revert changes.

    The text file of the mini dump is below. Any help would be greatly appreciated in stopping the server from crashing.

    Opened log file 'c:\debuglog.txt'
    6: kd> .symfix+ c:\symbols
    6: kd> .reload
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .....
    6: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800022db43c, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING:  7601.23889.amd64fre.win7sp1_ldr.170810-1615

    SYSTEM_MANUFACTURER:  Dell Inc.

    SYSTEM_PRODUCT_NAME:  PowerEdge R210 II

    BIOS_VENDOR:  Dell Inc.

    BIOS_VERSION:  2.2.3

    BIOS_DATE:  10/25/2012

    BASEBOARD_MANUFACTURER:  Dell Inc.

    BASEBOARD_PRODUCT:  03X6X0

    BASEBOARD_VERSION:  A02

    DUMP_TYPE:  2

    BUGCHECK_P1: 0

    BUGCHECK_P2: 2

    BUGCHECK_P3: 1

    BUGCHECK_P4: fffff800022db43c

    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002510100
    Unable to get MmSystemRangeStart
    GetUlongPtrFromAddress: unable to read from fffff800025102e8
    GetUlongPtrFromAddress: unable to read from fffff80002510498
    GetPointerFromAddress: unable to read from fffff800025100b8
     0000000000000000 

    CURRENT_IRQL:  2

    FAULTING_IP: 
    nt!KeWaitForSingleObject+17c
    fffff800`022db43c 4c8938          mov     qword ptr [rax],r15

    CPU_COUNT: 8

    CPU_MHZ: da4

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 3a

    CPU_STEPPING: 9

    CPU_MICROCODE: 6,3a,9,0 (F,M,S,R)  SIG: 15'00000000 (cache) 15'00000000 (init)

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT_SERVER

    BUGCHECK_STR:  0xA

    PROCESS_NAME:  svchost.exe

    ANALYSIS_SESSION_HOST:  HOST-82-145-46-

    ANALYSIS_SESSION_TIME:  11-17-2019 17:29:01.0727

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    TRAP_FRAME:  fffff880080cb8e0 -- (.trap 0xfffff880080cb8e0)
    .trap 0xfffff880080cb8e0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa801f69ca30
    rdx=00000000000000ae rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800022db43c rsp=fffff880080cba70 rbp=0000000000000000
     r8=fffff78000000008  r9=0000000000000000 r10=0000000000000000
    r11=fffff880021e6180 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!KeWaitForSingleObject+0x17c:
    fffff800`022db43c 4c8938          mov     qword ptr [rax],r15 ds:00000000`00000000=????????????????
    .trap
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff800022d2f29 to fffff800022d3980

    STACK_TEXT:  
    fffff880`080cb798 fffff800`022d2f29 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`080cb7a0 fffff800`022d1ba0 : 00000014`00000001 00000000`00000000 00000000`00000000 00000004`085486ab : nt!KiBugCheckDispatch+0x69
    fffff880`080cb8e0 fffff800`022db43c : 00000000`00000000 fffff800`022e0308 00000006`00000000 00000000`00060001 : nt!KiPageFault+0x260
    fffff880`080cba70 fffff800`022b427a : fffffa80`1f69ca00 00000000`0000001b 00000000`00000000 fffff880`021e6100 : nt!KeWaitForSingleObject+0x17c
    fffff880`080cbb10 fffff800`022d986c : ffffffff`ffb3b4c0 fffffa80`1f69ca28 fffffa80`1f69ca08 fffff880`080cbd70 : nt!ExpWaitForResource+0xae
    fffff880`080cbb80 fffff800`022dddbb : fffff880`080cbd70 fffffa80`1f9a68f0 fffffa80`1f69c9f0 00000000`00000000 : nt!ExAcquireResourceExclusiveLite+0x14f
    fffff880`080cbbf0 fffff880`02c58f4b : fffffa80`1f9a68f0 00000000`0000001f 00000000`00000000 fffff880`080cbcb0 : nt!ExEnterCriticalRegionAndAcquireResourceExclusive+0x1b
    fffff880`080cbc20 fffff880`02c58e01 : fffffa80`1f1f3620 fffffa80`1fe0b700 fffff8a0`14c5d000 fffff880`080cbe60 : termdd!IcaChannelInputInternal+0x137
    fffff880`080cbd00 fffff880`06f23198 : fffff8a0`015b4010 fffff880`02c5dd6c fffffa80`1f9df790 fffffa80`1f9fd770 : termdd!IcaChannelInput+0xdd
    fffff880`080cbd40 fffff880`06f00708 : 00000000`00000000 fffff800`00000001 00000000`00000000 00000000`00000000 : RDPWD!SignalBrokenConnection+0x54
    fffff880`080cbda0 fffff880`02c58d8f : fffffa80`1f1f3620 fffffa80`1f9dfa70 fffffa80`1f9df790 00000000`c000013c : RDPWD!WDLIB_MCSIcaChannelInput+0x90
    fffff880`080cbdf0 fffff880`06ee56a4 : fffffa80`1f9dfa70 fffffa80`1f9dfa70 fffffa80`1f9df790 fffffa80`1f9dfa70 : termdd!IcaChannelInput+0x6b
    fffff880`080cbe30 fffff880`02c5cf3e : fffffa80`1f7e17f0 fffffa80`1f74aa70 fffffa80`1ff86450 fffffa80`1f7f7830 : tdtcp!TdInputThread+0x64c
    fffff880`080cc6b0 fffff880`02c5bae3 : fffffa80`1e203580 fffffa80`1f7f7830 fffffa80`1c198cb0 fffffa80`1ff86450 : termdd!IcaDriverThread+0x5a
    fffff880`080cc6e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827


    THREAD_SHA1_HASH_MOD_FUNC:  925bb6dbdcecbd62e8019434c291c87e41295cfe

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  0a322b14563d72936212bc1637a2e34639fdc201

    THREAD_SHA1_HASH_MOD:  d121fd67da0c876e827f6e09d5dc026c2d15e7a9

    FOLLOWUP_IP: 
    termdd!IcaChannelInputInternal+137
    fffff880`02c58f4b 8b85ec000000    mov     eax,dword ptr [rbp+0ECh]

    FAULT_INSTR_CODE:  ec858b

    SYMBOL_STACK_INDEX:  7

    SYMBOL_NAME:  termdd!IcaChannelInputInternal+137

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: termdd

    IMAGE_NAME:  termdd.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7ab0c

    IMAGE_VERSION:  6.1.7601.17514

    STACK_COMMAND:  .thread ; .cxr ; kb

    FAILURE_BUCKET_ID:  X64_0xA_termdd!IcaChannelInputInternal+137

    BUCKET_ID:  X64_0xA_termdd!IcaChannelInputInternal+137

    PRIMARY_PROBLEM_CLASS:  X64_0xA_termdd!IcaChannelInputInternal+137

    TARGET_TIME:  2019-11-17T17:03:39.000Z

    OSBUILD:  7601

    OSSERVICEPACK:  1000

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  3

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 7

    OSEDITION:  Windows 7 Server (Service Pack 1) TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2017-08-11 07:01:41

    BUILDDATESTAMP_STR:  170810-1615

    BUILDLAB_STR:  win7sp1_ldr

    BUILDOSVER_STR:  6.1.7601.23889.amd64fre.win7sp1_ldr.170810-1615

    ANALYSIS_SESSION_ELAPSED_TIME:  d48

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:x64_0xa_termdd!icachannelinputinternal+137

    FAILURE_ID_HASH:  {0fc94f3f-770f-6d3c-499f-4b967eb5dd38}

    Followup:     MachineOwner
    ---------

    rax=fffff880080cb8a0 rbx=00000004085486ab rcx=000000000000000a
    rdx=0000000000000000 rsi=fffffa801f69ca28 rdi=fffffa801e8d7060
    rip=fffff800022d3980 rsp=fffff880080cb798 rbp=fffff880080cb960
     r8=0000000000000002  r9=0000000000000001 r10=fffff800022db43c
    r11=0000000000000001 r12=0000000000000000 r13=fffff880021e6180
    r14=fffff880080cbb80 r15=fffffa801e8d7168
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
    nt!KeBugCheckEx:
    fffff800`022d3980 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`080cb7a0=000000000000000a
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff880`080cb798 fffff800`022d2f29 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`080cb7a0 fffff800`022d1ba0 : 00000014`00000001 00000000`00000000 00000000`00000000 00000004`085486ab : nt!KiBugCheckDispatch+0x69
    fffff880`080cb8e0 fffff800`022db43c : 00000000`00000000 fffff800`022e0308 00000006`00000000 00000000`00060001 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`080cb8e0)
    fffff880`080cba70 fffff800`022b427a : fffffa80`1f69ca00 00000000`0000001b 00000000`00000000 fffff880`021e6100 : nt!KeWaitForSingleObject+0x17c
    fffff880`080cbb10 fffff800`022d986c : ffffffff`ffb3b4c0 fffffa80`1f69ca28 fffffa80`1f69ca08 fffff880`080cbd70 : nt!ExpWaitForResource+0xae
    fffff880`080cbb80 fffff800`022dddbb : fffff880`080cbd70 fffffa80`1f9a68f0 fffffa80`1f69c9f0 00000000`00000000 : nt!ExAcquireResourceExclusiveLite+0x14f
    fffff880`080cbbf0 fffff880`02c58f4b : fffffa80`1f9a68f0 00000000`0000001f 00000000`00000000 fffff880`080cbcb0 : nt!ExEnterCriticalRegionAndAcquireResourceExclusive+0x1b
    fffff880`080cbc20 fffff880`02c58e01 : fffffa80`1f1f3620 fffffa80`1fe0b700 fffff8a0`14c5d000 fffff880`080cbe60 : termdd!IcaChannelInputInternal+0x137
    fffff880`080cbd00 fffff880`06f23198 : fffff8a0`015b4010 fffff880`02c5dd6c fffffa80`1f9df790 fffffa80`1f9fd770 : termdd!IcaChannelInput+0xdd
    fffff880`080cbd40 fffff880`06f00708 : 00000000`00000000 fffff800`00000001 00000000`00000000 00000000`00000000 : RDPWD!SignalBrokenConnection+0x54
    fffff880`080cbda0 fffff880`02c58d8f : fffffa80`1f1f3620 fffffa80`1f9dfa70 fffffa80`1f9df790 00000000`c000013c : RDPWD!WDLIB_MCSIcaChannelInput+0x90
    fffff880`080cbdf0 fffff880`06ee56a4 : fffffa80`1f9dfa70 fffffa80`1f9dfa70 fffffa80`1f9df790 fffffa80`1f9dfa70 : termdd!IcaChannelInput+0x6b
    fffff880`080cbe30 fffff880`02c5cf3e : fffffa80`1f7e17f0 fffffa80`1f74aa70 fffffa80`1ff86450 fffffa80`1f7f7830 : tdtcp!TdInputThread+0x64c
    fffff880`080cc6b0 fffff880`02c5bae3 : fffffa80`1e203580 fffffa80`1f7f7830 fffffa80`1c198cb0 fffffa80`1ff86450 : termdd!IcaDriverThread+0x5a
    fffff880`080cc6e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : termdd!IcaDeviceControlStack+0x827
    start             end                 module name
    fffff800`02026000 fffff800`02030000   kdcom    kdcom.dll    Sat Feb  5 08:52:49 2011 (4D4D8061)
    fffff800`0221b000 fffff800`02264000   hal      hal.dll      Sat Nov 20 05:00:25 2010 (4CE7C669)
    fffff800`02264000 fffff800`0284a000   nt       ntkrnlmp.exe Thu Aug 10 23:01:41 2017 (598D4845)
    fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Fri Jul  7 07:53:40 2017 (595FA074)
    fffff880`00c5c000 fffff880`00c65000   rdprefmp rdprefmp.sys Mon Jul 13 17:16:35 2009 (4A5BCE63)
    fffff880`00c65000 fffff880`00c70000   Msfs     Msfs.SYS     Mon Jul 13 16:19:47 2009 (4A5BC113)
    fffff880`00c70000 fffff880`00c7b000   mssmbios mssmbios.sys Mon Jul 13 16:31:10 2009 (4A5BC3BE)
    fffff880`00c7b000 fffff880`00cca000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
    fffff880`00cca000 fffff880`00cde000   PSHED    PSHED.dll    Mon Jul 13 18:32:23 2009 (4A5BE027)
    fffff880`00cde000 fffff880`00d3d000   CLFS     CLFS.SYS     Sat Jul  8 07:54:10 2017 (5960F212)
    fffff880`00d3d000 fffff880`00db2000   CI       CI.dll       Thu Jun 26 19:08:21 2014 (53ACD215)
    fffff880`00db2000 fffff880`00dc3000   Npfs     Npfs.SYS     Mon Jul 13 16:19:48 2009 (4A5BC114)
    fffff880`00dcd000 fffff880`00dfd000   CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
    fffff880`00e00000 fffff880`00e5e000   msrpc    msrpc.sys    Sat Nov 20 01:21:56 2010 (4CE79334)
    fffff880`00e5e000 fffff880`00ebf000   NETIO    NETIO.SYS    Mon May 29 21:17:00 2017 (592CF23C)
    fffff880`00ebf000 fffff880`00ecd000   vga      vga.sys      Mon Jul 13 16:38:47 2009 (4A5BC587)
    fffff880`00ecd000 fffff880`00edd000   watchdog watchdog.sys Mon Jul 13 16:37:35 2009 (4A5BC53F)
    fffff880`00edd000 fffff880`00ee6000   rdpencdd rdpencdd.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
    fffff880`00ee6000 fffff880`00fd9000   NDIS     NDIS.SYS     Mon Oct 12 20:30:31 2015 (561C7AD7)
    fffff880`00fd9000 fffff880`00ffe000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 16:38:51 2009 (4A5BC58B)
    fffff880`01000000 fffff880`01019000   HIDCLASS HIDCLASS.SYS Tue Jul  2 21:05:05 2013 (51D3A2F1)
    fffff880`01024000 fffff880`0102d000   RDPCDD   RDPCDD.sys   Mon Jul 13 17:16:34 2009 (4A5BCE62)
    fffff880`0102f000 fffff880`010f1000   Wdf01000 Wdf01000.sys Fri Jun 21 20:13:05 2013 (51C51641)
    fffff880`010f1000 fffff880`01101000   WDFLDR   WDFLDR.SYS   Wed Jul 25 19:29:04 2012 (5010AB70)
    fffff880`01101000 fffff880`01158000   ACPI     ACPI.sys     Sat Nov 20 01:19:16 2010 (4CE79294)
    fffff880`01158000 fffff880`01161000   WMILIB   WMILIB.SYS   Mon Jul 13 16:19:51 2009 (4A5BC117)
    fffff880`01161000 fffff880`0116b000   msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
    fffff880`0116b000 fffff880`0119e000   pci      pci.sys      Sat Nov 20 01:19:11 2010 (4CE7928F)
    fffff880`0119e000 fffff880`011ab000   vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
    fffff880`011ab000 fffff880`011c0000   partmgr  partmgr.sys  Fri Mar 16 21:06:09 2012 (4F641BC1)
    fffff880`011c0000 fffff880`011d5000   volmgr   volmgr.sys   Sat Nov 20 01:19:28 2010 (4CE792A0)
    fffff880`011d5000 fffff880`011fe000   hpqilo2  hpqilo2.sys  Mon Jan 25 12:50:22 2010 (4B5E040E)
    fffff880`01200000 fffff880`01263000   storport storport.sys Thu Mar 10 20:30:23 2011 (4D79A55F)
    fffff880`01263000 fffff880`01275000   mup      mup.sys      Mon Jul 13 16:23:45 2009 (4A5BC201)
    fffff880`01275000 fffff880`01280000   iaStorF  iaStorF.sys  Mon Oct 28 13:15:28 2013 (526ED3F0)
    fffff880`01280000 fffff880`01296000   disk     disk.sys     Mon Jul 13 16:19:57 2009 (4A5BC11D)
    fffff880`01296000 fffff880`012a3000   mouhid   mouhid.sys   Mon Jul 13 17:00:20 2009 (4A5BCA94)
    fffff880`012a3000 fffff880`0132d000   bxvbda   bxvbda.sys   Fri Aug  2 09:14:51 2013 (51FBDAFB)
    fffff880`0132d000 fffff880`01347000   mountmgr mountmgr.sys Sun May  7 07:52:08 2017 (590F3498)
    fffff880`01347000 fffff880`01350000   atapi    atapi.sys    Mon Jul 13 16:19:47 2009 (4A5BC113)
    fffff880`01350000 fffff880`0137a000   ataport  ataport.SYS  Sat Nov 20 01:19:15 2010 (4CE79293)
    fffff880`0137a000 fffff880`01385000   msahci   msahci.sys   Sat Nov 20 02:33:58 2010 (4CE7A416)
    fffff880`01385000 fffff880`01395000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 16:19:48 2009 (4A5BC114)
    fffff880`01395000 fffff880`013ab000   lsi_sas2 lsi_sas2.sys Tue Dec 14 07:15:29 2010 (4D078A11)
    fffff880`013ab000 fffff880`013f7000   volsnap  volsnap.sys  Sat Nov 20 01:20:08 2010 (4CE792C8)
    fffff880`013f7000 fffff880`01400000   Null     Null.SYS     Mon Jul 13 16:19:37 2009 (4A5BC109)
    fffff880`01401000 fffff880`016b7000   iaStorA  iaStorA.sys  Mon Oct 28 13:15:26 2013 (526ED3EE)
    fffff880`016b7000 fffff880`016c2000   amdxata  amdxata.sys  Fri Mar 19 08:18:18 2010 (4BA3A3CA)
    fffff880`016c2000 fffff880`0170e000   fltmgr   fltmgr.sys   Sat Nov 20 01:19:24 2010 (4CE7929C)
    fffff880`0170e000 fffff880`01783000   cng      cng.sys      Sat Nov 19 08:03:43 2016 (583077DF)
    fffff880`01783000 fffff880`017ae000   ksecpkg  ksecpkg.sys  Thu Aug 10 23:06:33 2017 (598D4969)
    fffff880`017ae000 fffff880`017f7000   fwpkclnt fwpkclnt.sys Mon May 29 21:16:49 2017 (592CF231)
    fffff880`017f7000 fffff880`01800000   hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
    fffff880`01800000 fffff880`0181b000   ksecdd   ksecdd.sys   Thu Aug 10 22:58:52 2017 (598D479C)
    fffff880`0181b000 fffff880`0182c000   pcw      pcw.sys      Mon Jul 13 16:19:27 2009 (4A5BC0FF)
    fffff880`0182c000 fffff880`01836000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 19:41:06 2012 (4F4EEFD2)
    fffff880`01836000 fffff880`01846000   vmstorfl vmstorfl.sys Sat Nov 20 01:57:30 2010 (4CE79B8A)
    fffff880`01846000 fffff880`0184e000   spldr    spldr.sys    Mon May 11 09:56:27 2009 (4A0858BB)
    fffff880`01852000 fffff880`019f9000   Ntfs     Ntfs.sys     Fri Jun  9 07:54:05 2017 (593AB68D)
    fffff880`01a01000 fffff880`01bfd000   tcpip    tcpip.sys    Mon May 29 21:17:34 2017 (592CF25E)
    fffff880`02c00000 fffff880`02c0f000   nm3      nm3.sys      Wed Jun  9 17:05:51 2010 (4C102C5F)
    fffff880`02c0f000 fffff880`02c1e000   netbios  netbios.sys  Mon Jul 13 17:09:26 2009 (4A5BCCB6)
    fffff880`02c1e000 fffff880`02c3b000   serial   serial.sys   Mon Jul 13 17:00:40 2009 (4A5BCAA8)
    fffff880`02c3b000 fffff880`02c56000   wanarp   wanarp.sys   Sat Nov 20 02:52:36 2010 (4CE7A874)
    fffff880`02c56000 fffff880`02c6a000   termdd   termdd.sys   Sat Nov 20 03:03:40 2010 (4CE7AB0C)
    fffff880`02c6a000 fffff880`02cbb000   rdbss    rdbss.sys    Sat Nov 20 01:27:51 2010 (4CE79497)
    fffff880`02cbb000 fffff880`02cc7000   nsiproxy nsiproxy.sys Thu Aug 10 22:58:55 2017 (598D479F)
    fffff880`02cc9000 fffff880`02ceb000   tdx      tdx.sys      Sat Jul 29 07:56:29 2017 (597CA21D)
    fffff880`02ceb000 fffff880`02cf8000   TDI      TDI.SYS      Sat Nov 20 01:22:06 2010 (4CE7933E)
    fffff880`02cf8000 fffff880`02d81000   afd      afd.sys      Tue Apr  4 07:53:16 2017 (58E3B35C)
    fffff880`02d81000 fffff880`02dc6000   netbt    netbt.sys    Thu Aug 10 22:59:59 2017 (598D47DF)
    fffff880`02dc6000 fffff880`02dd1000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 17:10:33 2009 (4A5BCCF9)
    fffff880`02dd1000 fffff880`02dda000   wfplwf   wfplwf.sys   Mon Jul 13 17:09:26 2009 (4A5BCCB6)
    fffff880`02dda000 fffff880`02e00000   pacer    pacer.sys    Sat Nov 20 02:52:18 2010 (4CE7A862)
    fffff880`03c00000 fffff880`03c10d00   STREAM   STREAM.SYS   Mon Jul 13 17:06:18 2009 (4A5BCBFA)
    fffff880`03c11000 fffff880`03c54000   ks       ks.sys       Sat Nov 20 02:33:23 2010 (4CE7A3F3)
    fffff880`03c54000 fffff880`03c59200   ksthunk  ksthunk.sys  Mon Jul 13 17:00:19 2009 (4A5BCA93)
    fffff880`03c5f000 fffff880`03c6e000   discache discache.sys Mon Jul 13 16:37:18 2009 (4A5BC52E)
    fffff880`03c6e000 fffff880`03c8d000   dfsc     dfsc.sys     Thu Sep  8 07:55:13 2016 (57D17BD1)
    fffff880`03c8d000 fffff880`03c9e000   blbdrive blbdrive.sys Mon Jul 13 16:35:59 2009 (4A5BC4DF)
    fffff880`03c9e000 fffff880`03cc4000   tunnel   tunnel.sys   Sat Nov 20 02:51:50 2010 (4CE7A846)
    fffff880`03cc4000 fffff880`03cd6000   usbehci  usbehci.sys  Tue Nov 26 17:41:11 2013 (52954DB7)
    fffff880`03cd6000 fffff880`03d2c000   USBPORT  USBPORT.SYS  Tue Nov 26 17:41:11 2013 (52954DB7)
    fffff880`03d2c000 fffff880`03d4f000   bxnd60a  bxnd60a.sys  Fri Feb  7 08:42:42 2014 (52F50D02)
    fffff880`03d4f000 fffff880`03d90000   g200ewm  g200ewm.sys  Fri Jan 15 10:56:21 2010 (4B50BA55)
    fffff880`03d90000 fffff880`03da8000   IPMIDrv  IPMIDrv.sys  Sat Nov 20 02:04:53 2010 (4CE79D45)
    fffff880`03da8000 fffff880`03db3000   ICCWDT   ICCWDT.sys   Thu May  4 04:42:54 2017 (590B13BE)
    fffff880`03db3000 fffff880`03dbf000   serenum  serenum.sys  Mon Jul 13 17:00:33 2009 (4A5BCAA1)
    fffff880`03dbf000 fffff880`03dc8000   wmiacpi  wmiacpi.sys  Mon Jul 13 16:31:02 2009 (4A5BC3B6)
    fffff880`03dc8000 fffff880`03dd2000   errdev   errdev.sys   Mon Jul 13 16:31:04 2009 (4A5BC3B8)
    fffff880`03dd2000 fffff880`03de8000   intelppm intelppm.sys Mon Jul 13 16:19:25 2009 (4A5BC0FD)
    fffff880`03de8000 fffff880`03df8000   CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
    fffff880`03df8000 fffff880`03dfea00   ManyCam_x64 ManyCam_x64.sys Wed Mar 12 23:46:01 2008 (47D8DBB9)
    fffff880`03e0b000 fffff880`03e21000   AgileVpn AgileVpn.sys Mon Jul 13 17:10:24 2009 (4A5BCCF0)
    fffff880`03e21000 fffff880`03e45000   rasl2tp  rasl2tp.sys  Sat Nov 20 02:52:34 2010 (4CE7A872)
    fffff880`03e45000 fffff880`03e51000   ndistapi ndistapi.sys Mon Jul 13 17:10:00 2009 (4A5BCCD8)
    fffff880`03e51000 fffff880`03e80000   ndiswan  ndiswan.sys  Sat Nov 20 02:52:32 2010 (4CE7A870)
    fffff880`03e80000 fffff880`03e9b000   raspppoe raspppoe.sys Mon Jul 13 17:10:17 2009 (4A5BCCE9)
    fffff880`03e9b000 fffff880`03ebc000   raspptp  raspptp.sys  Sat Nov 20 02:52:31 2010 (4CE7A86F)
    fffff880`03ebc000 fffff880`03ed6000   rassstp  rassstp.sys  Mon Jul 13 17:10:25 2009 (4A5BCCF1)
    fffff880`03ed6000 fffff880`03ee1000   rdpbus   rdpbus.sys   Mon Jul 13 17:17:46 2009 (4A5BCEAA)
    fffff880`03ee1000 fffff880`03ef0000   kbdclass kbdclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
    fffff880`03ef0000 fffff880`03eff000   mouclass mouclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
    fffff880`03eff000 fffff880`03f00480   swenum   swenum.sys   Mon Jul 13 17:00:18 2009 (4A5BCA92)
    fffff880`03f01000 fffff880`03f13000   umbus    umbus.sys    Sat Nov 20 02:44:37 2010 (4CE7A695)
    fffff880`03f13000 fffff880`03f6d000   usbhub   usbhub.sys   Tue Nov 26 17:41:36 2013 (52954DD0)
    fffff880`03f6d000 fffff880`03f82000   NDProxy  NDProxy.SYS  Sat Nov 20 02:52:20 2010 (4CE7A864)
    fffff880`03f82000 fffff880`03f90000   crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
    fffff880`03f90000 fffff880`03f9a000   dump_diskdump dump_diskdump.sys Fri Apr 22 13:04:32 2011 (4DB1DF50)
    fffff880`03f9a000 fffff880`03fb0000   dump_LSI_SAS2 dump_LSI_SAS2.sys Tue Dec 14 07:15:29 2010 (4D078A11)
    fffff880`03fb0000 fffff880`03fcd000   usbccgp  usbccgp.sys  Tue Nov 26 17:41:15 2013 (52954DBB)
    fffff880`03fcd000 fffff880`03fcee80   USBD     USBD.SYS     Tue Nov 26 17:41:03 2013 (52954DAF)
    fffff880`03fcf000 fffff880`03fdb000   Dxapi    Dxapi.sys    Mon Jul 13 16:38:28 2009 (4A5BC574)
    fffff880`03fdb000 fffff880`03fe9000   hidusb   hidusb.sys   Sat Nov 20 02:43:49 2010 (4CE7A665)
    fffff880`03fe9000 fffff880`03ff1080   HIDPARSE HIDPARSE.SYS Tue Jul  2 21:05:04 2013 (51D3A2F0)
    fffff880`03ff2000 fffff880`04000000   kbdhid   kbdhid.sys   Sat Nov 20 02:33:25 2010 (4CE7A3F5)
    fffff880`04400000 fffff880`0444e000   mrxsmb10 mrxsmb10.sys Thu Aug 10 22:59:34 2017 (598D47C6)
    fffff880`0444e000 fffff880`04472000   mrxsmb20 mrxsmb20.sys Thu Aug 10 22:59:32 2017 (598D47C4)
    fffff880`04472000 fffff880`044da000   srv2     srv2.sys     Thu Aug 10 22:59:46 2017 (598D47D2)
    fffff880`044fa000 fffff880`04508000   monitor  monitor.sys  Mon Jul 13 16:38:52 2009 (4A5BC58C)
    fffff880`04508000 fffff880`0452b000   luafv    luafv.sys    Mon Jul 13 16:26:13 2009 (4A5BC295)
    fffff880`0452b000 fffff880`0456a000   MbamChameleon MbamChameleon.sys Tue Oct 15 08:16:28 2019 (5DA5E2CC)
    fffff880`0456a000 fffff880`0457f000   lltdio   lltdio.sys   Mon Jul 13 17:08:50 2009 (4A5BCC92)
    fffff880`0457f000 fffff880`04597000   rspndr   rspndr.sys   Mon Jul 13 17:08:50 2009 (4A5BCC92)
    fffff880`04597000 fffff880`045b4000   bowser   bowser.sys   Wed Oct  5 07:54:43 2016 (57F51433)
    fffff880`045b4000 fffff880`045cc000   mpsdrv   mpsdrv.sys   Mon Jul 13 17:08:25 2009 (4A5BCC79)
    fffff880`045cc000 fffff880`045f9000   mrxsmb   mrxsmb.sys   Thu Aug 10 23:00:08 2017 (598D47E8)
    fffff880`05400000 fffff880`05431000   srvnet   srvnet.sys   Thu Aug 10 22:59:39 2017 (598D47CB)
    fffff880`05431000 fffff880`05443000   tcpipreg tcpipreg.sys Wed Oct  3 09:07:26 2012 (506C62BE)
    fffff880`05471000 fffff880`05539000   HTTP     HTTP.sys     Thu Jun 15 13:23:45 2017 (5942ECD1)
    fffff880`05539000 fffff880`055e3000   peauth   peauth.sys   Tue Jun 14 10:11:06 2016 (57603AAA)
    fffff880`06e20000 fffff880`06eb5000   srv      srv.sys      Thu Aug 10 22:59:53 2017 (598D47D9)
    fffff880`06eb5000 fffff880`06ee3000   rdpdr    rdpdr.sys    Sat Nov 20 03:06:41 2010 (4CE7ABC1)
    fffff880`06ee3000 fffff880`06eee000   tdtcp    tdtcp.sys    Thu Feb 16 20:57:32 2012 (4F3DDE3C)
    fffff880`06eee000 fffff880`06efd000   tssecsrv tssecsrv.sys Wed Jul 16 18:21:26 2014 (53C72516)
    fffff880`06efd000 fffff880`06f37000   RDPWD    RDPWD.SYS    Wed Jul 16 18:21:53 2014 (53C72531)
    fffff880`06f37000 fffff880`06f7e000   mbamswissarmy mbamswissarmy.sys Wed Aug  7 13:26:54 2019 (5D4B340E)
    fffff880`06fef000 fffff880`06ffa000   asyncmac asyncmac.sys Mon Jul 13 17:10:13 2009 (4A5BCCE5)
    fffff960`000b0000 fffff960`003d8000   win32k   win32k.sys   Wed Aug 16 07:57:40 2017 (59945D64)
    fffff960`004a0000 fffff960`004be000   dxg      dxg.sys      Mon Jul 13 16:38:28 2009 (4A5BC574)
    fffff960`00760000 fffff960`0076a000   TSDDD    TSDDD.dll    Mon Jul 13 17:16:34 2009 (4A5BCE62)
    fffff960`008f0000 fffff960`00926000   G200eWd  G200eWd.dll  unavailable (00000000)
    fffff960`00aa0000 fffff960`00ae8000   RDPDD    RDPDD.dll    unavailable (00000000)

    Unloaded modules:
    fffff880`06f7e000 fffff880`06fef000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`01000000 fffff880`0100e000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`01296000 fffff880`012a0000   dump_storpor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000A000
    fffff880`0100e000 fffff880`01024000   dump_LSI_SAS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00016000
    fffff880`00db2000 fffff880`00dcd000   sacdrv.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001B000
    Closing open log file c:\debuglog.txt

    Sunday, November 17, 2019 7:14 PM

All replies

  • Have been trying to install more updates in case it is a driver install

    I'd check the Dell site for the latest firmware, ROM bios, chipset and driver support pack.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, November 17, 2019 7:38 PM
  • The bugcheck was A:  IRQL_NOT_LESS_OR_EQUAL

    .

    .

    BSOD can be caused by problems related to:

    drivers

    firmware

    hardware

    .

    .

    To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command.

    Make sure the default language is English so that the logs can be scanned and read.

    Choose the applicable link for the operating system:
    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html
    https://www.eightforums.com/threads/language-add-or-remove-in-windows-8.5849/
    https://www.sevenforums.com/tutorials/87317-display-language-change.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use 7zip to organize the files and one drive, drop box, or google drive to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    There are two files for you to find manually:

    a) C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    b) dxdiag:  

    In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    .

    .

    .

    There were 7 missed BIOS upgrades.

    Upgrade the BIOS:  2.2.3 > 2.10

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=69vfp&oscode=ws8r2&productcode=poweredge-r210-2

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.
    .
    .
    .
    .
    .


    Monday, November 18, 2019 2:05 AM
  • Hi, 

    If the issue occur as soon as you installed update packages, we could uninstall those packages through Control Panel\Program and feature\view installed update to uninstall them and check again. 

    Also we could try to check if the issue persists in Clean Boot and Safe Mode environment.

    Update driver as Dave said is necessary, also we could use driver verifier tool to find the exact driver name which caused the BSOD issue. 

    Bests, 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 18, 2019 2:53 AM
  • Thank you for your great reply.

    I plan to follow the steps provided and attached the logs.

    Monday, November 18, 2019 5:26 AM
  • The bugcheck was A:  IRQL_NOT_LESS_OR_EQUAL

    .

    .

    BSOD can be caused by problems related to:

    drivers

    firmware

    hardware

    .

    .

    To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command.

    Make sure the default language is English so that the logs can be scanned and read.

    Choose the applicable link for the operating system:
    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html
    https://www.eightforums.com/threads/language-add-or-remove-in-windows-8.5849/
    https://www.sevenforums.com/tutorials/87317-display-language-change.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use 7zip to organize the files and one drive, drop box, or google drive to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    There are two files for you to find manually:

    a) C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    b) dxdiag:  

    In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    .

    .

    .

    There were 7 missed BIOS upgrades.

    Upgrade the BIOS:  2.2.3 > 2.10

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=69vfp&oscode=ws8r2&productcode=poweredge-r210-2

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.
    .
    .
    .
    .
    .


    Thank you for your great reply. I have uploaded the log to OneDrive https://1drv.ms/u/s!AhMj_XJXUm-zgwxPti9Gs9rqJbz_?e=f9PB7H

    I will attempt to update the BIOS tonight when no one is using the server. I am assuming as the operating system in Windows 64 bit the execute file will do this and not have to make a boot disk etc... ?

    Monday, November 18, 2019 9:03 AM
  • There were 14 mini and 1 memory dump file debugged.

    There were 4 different bugchecks.

    There were 2 misbehaving drivers.

    .

    .

    Please perform the following steps:

    .

    1) Upgrade the BIOS as in the prior post

    .

    2) Download replacement drivers to the desktop

    .

    3) Uninstall and reinstall these two hardware drivers:

    bxnd60a.sys  

    bxvbda.sys

    .

    https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1

    .

    .

    http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php

    .

    .

    1) bxnd60a.sys

    l2nd         Broadcom NetXtreme II  Broadcom NetXtreme II     07/02/2014 16:42:42    C:\Windows\system32\DRIVERS\bxnd60a.sys

    Name [00000015] Broadcom BCM5716C NetXtreme II GigE (NDIS VBD Client)
    Adapter Type Ethernet 802.3
    PNP Device ID B06BDRV\L2ND&PCI_163B14E4&SUBSYS_04DD1028&REV_20\5&70EFF48&0&20050200
    Driver c:\windows\system32\drivers\bxnd60a.sys (7.10.6.0, 130.73 KB (133,872 bytes), 07/02/2014 09:43)

    Broadcom NetXtreme II (NDIS VBD Client)

    bxnd60a.sys  Fri Feb  7 08:42:42 2014 (52F50D02)

    .

    .

    .


    2) bxvbda.sys 

    b06bdrv Broadcom NetXtreme II VBD c:\windows\system32\drivers\bxvbda.sys

    b06bdrv      Broadcom NetXtreme II  Broadcom NetXtreme II      02/08/2013 17:14:51    C:\Windows\system32\DRIVERS\bxvbda.sys

    bxvbda.sys   Fri Aug  2 09:14:51 2013 (51FBDAFB)

    .

    .

    .

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.
    .
    .
    .
    .
    .


    Tuesday, November 19, 2019 4:17 AM
  • Please update the progress.
    Friday, November 22, 2019 9:27 AM
  • Hi, 

    We have not heard from you for several days, any update for this issue?

    Bests, 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 5, 2019 8:01 AM