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Problem installing Remote Server Administration Tool for Windows 7 RRS feed

  • Question

  • I am trying to install Active Directory on a desktop computer with Windows 7 64bit operating system. I clicked on a link taking me to Remote Server Administration Tool for Windows 7. I started the download but it seems to be hung up on Windows Update Standalone Installer. It says, "Searching for updates on this computer." It stayed on the same thing for hours last night and never moved past it. I decided to try again tonight and again it has been hours with the same message. What do I need to do? Please help.
    Saturday, November 12, 2016 1:56 AM

Answers

  • Check couple of solutions specified here : https://social.technet.microsoft.com/Forums/en-US/800b8038-0a86-4643-8616-21e8e50ea9ac/unable-to-install-remote-server-administration-tools?forum=w7itproinstall


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, November 14, 2016 1:40 AM
    Moderator
  • Hi,

    It is true that RemoteServerAdministrationTools package is not installed on your computer whereas there is corrupted files recorded in the Manifests and Catalogs folder. At this time, please try the following steps to resolve the issue.

     

    Step 1: Backup registry keys

    =========================

    1. Click “Start” -> Under “Start Search”  -> Type “Regedit” and press Enter

    2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

    3. Right click on Packages and select export

    4. Save to a file on the desktop.

    NOTE: We can manually restore the registry folder by double clicking it.

    Step 2: Change the owner of the Registry folder

    ==========================================

    Please navigate to the same registry folder.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

    1. Please right click on the Package and select “permissions…”

    2. Please check if "Administrators" is listed in the "Group and User" name list. If not, please click the "Add" button and type "Administrators" in the open window and click "OK" to add this group.

    3. Highlight "Administrators" and check on "Full Control" under "Accept".

    Note: If the Access Denied error appears, please click on OK and go ahead with the following steps.

    4. Click the "Advanced" button and choose the "Owner" tab.

    5. Highlight the current user account in the list and mark the check box before "Replace owner on subcontainers and objects".

    6. Click OK to save changes and wait for Windows Vista to transfer the ownership of all the objects on the partition.

    Note: if there is the warning information "Error: The Registry Editor could not set security in the key currently selected, or some of its subkeys", it is normal. Please click "OK".

    7. After that, please locate the registry key and Right Click it and Choose Delete.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component

    Based Servicing\Packages\Microsoft-Windows-RemoteServerAdministrationTools-Package-MiniLP~31bf3856ad364e35~x86~en-US~6.1.7600.16385

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component

    Based Servicing\Packages\Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~x86~~6.1.7600.16385

    After that, please try to re-install the Administration Tools pack by using a command line, please refer to the following steps:

    1) Download the Remote Server Administration Tools for Windows 7.

    Note the location into which you are downloading the package, because you have to change to that directory later in this procedure to continue installing the Administration Tools pack.

    2)  On the computer that is running Windows 7, open a Command Prompt session with elevated user rights by clicking Start, clicking All Programs, clicking Accessories, right-clicking Command Prompt, and then clicking Run as administrator.

    3)  Change to the directory into which you downloaded the Administration Tools package, type one of the following, depending upon your computer’s architecture, and then press Enter to install Administration Tools.

    Windows6.1-KB958830-x86.msu /quiet

    let’s see if RSAT is listed as an available option in “Turns Windows feature On or Off”. If not, we can proceed with the remaining steps.

    Then, try to enable the RemoteServerAdministrationTools by using the following command lines.

    1)  Use the following command to list the feature names.

    dism /online /get-features

    2)  Use the following command to enable RemotoServerAdministrationTools:

    dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-<feature-parent (if applicable)

    If the issue persists, you may need to try performing an In-Place Upgrade(insert Windows 7 installation disk, choose Upgrade option) to repair these corrupted system files.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 14, 2016 8:18 AM
    Moderator

All replies

  • Check couple of solutions specified here : https://social.technet.microsoft.com/Forums/en-US/800b8038-0a86-4643-8616-21e8e50ea9ac/unable-to-install-remote-server-administration-tools?forum=w7itproinstall


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, November 14, 2016 1:40 AM
    Moderator
  • Hi,

    It is true that RemoteServerAdministrationTools package is not installed on your computer whereas there is corrupted files recorded in the Manifests and Catalogs folder. At this time, please try the following steps to resolve the issue.

     

    Step 1: Backup registry keys

    =========================

    1. Click “Start” -> Under “Start Search”  -> Type “Regedit” and press Enter

    2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

    3. Right click on Packages and select export

    4. Save to a file on the desktop.

    NOTE: We can manually restore the registry folder by double clicking it.

    Step 2: Change the owner of the Registry folder

    ==========================================

    Please navigate to the same registry folder.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

    1. Please right click on the Package and select “permissions…”

    2. Please check if "Administrators" is listed in the "Group and User" name list. If not, please click the "Add" button and type "Administrators" in the open window and click "OK" to add this group.

    3. Highlight "Administrators" and check on "Full Control" under "Accept".

    Note: If the Access Denied error appears, please click on OK and go ahead with the following steps.

    4. Click the "Advanced" button and choose the "Owner" tab.

    5. Highlight the current user account in the list and mark the check box before "Replace owner on subcontainers and objects".

    6. Click OK to save changes and wait for Windows Vista to transfer the ownership of all the objects on the partition.

    Note: if there is the warning information "Error: The Registry Editor could not set security in the key currently selected, or some of its subkeys", it is normal. Please click "OK".

    7. After that, please locate the registry key and Right Click it and Choose Delete.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component

    Based Servicing\Packages\Microsoft-Windows-RemoteServerAdministrationTools-Package-MiniLP~31bf3856ad364e35~x86~en-US~6.1.7600.16385

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component

    Based Servicing\Packages\Microsoft-Windows-RemoteServerAdministrationTools-Package~31bf3856ad364e35~x86~~6.1.7600.16385

    After that, please try to re-install the Administration Tools pack by using a command line, please refer to the following steps:

    1) Download the Remote Server Administration Tools for Windows 7.

    Note the location into which you are downloading the package, because you have to change to that directory later in this procedure to continue installing the Administration Tools pack.

    2)  On the computer that is running Windows 7, open a Command Prompt session with elevated user rights by clicking Start, clicking All Programs, clicking Accessories, right-clicking Command Prompt, and then clicking Run as administrator.

    3)  Change to the directory into which you downloaded the Administration Tools package, type one of the following, depending upon your computer’s architecture, and then press Enter to install Administration Tools.

    Windows6.1-KB958830-x86.msu /quiet

    let’s see if RSAT is listed as an available option in “Turns Windows feature On or Off”. If not, we can proceed with the remaining steps.

    Then, try to enable the RemoteServerAdministrationTools by using the following command lines.

    1)  Use the following command to list the feature names.

    dism /online /get-features

    2)  Use the following command to enable RemotoServerAdministrationTools:

    dism /online /enable-feature /featurename:RemoteServerAdministrationTools /featurename:RemoteServerAdministrationTools-<feature-parent (if applicable)

    If the issue persists, you may need to try performing an In-Place Upgrade(insert Windows 7 installation disk, choose Upgrade option) to repair these corrupted system files.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 14, 2016 8:18 AM
    Moderator