locked
Windows Update Stuck on Checking for updates RRS feed

  • Question

  • Hello,

    Facing a annoying issue for windows update on windows server 2012 Essential.Its windows update stuck on Checking for updates.

    Tried below steps ..

    1- Sfc /scan reported corruption which fixed by DISM /Online /Cleanup-Image /RestoreHealth .

    2- Reboot server and checked again.

    3- Restart windows update,BITS and Cryptogrpahic service.Nothing helped to fix it.

    Please advise.

    Thanks in advance...

    Thursday, January 17, 2019 9:26 AM

Answers

  • Hi Activetech,

    unfortunately Windows Server 2008 and Windows Server 2012 both without R2, didn't receive an update for the Windows Update Agent, thus is very old and inefficient. Current version:

    Agent   * WU client version 7.8.9200.17185 

    Some more background info:
    https://blogs.technet.microsoft.com/configurationmgr/2015/04/15/support-tip-configmgr-2012-update-scan-fails-and-causes-incorrect-compliance-status/

    You won't receive the out of memory error on a x64 machine, because we have enough of it, it will just be very slow on the scan.

    Your best bet is to just let it check for updates until it fails and keep trying over and over until it succeeds. Each time it scans, it will cache a part of the updates and it should eventually succeed.

    Hope this helps,
    Andrei


    We could change the world, if God would give us the source code.

    P.S.: If you do open a support case, please reply here with the SR no and I will follow-up internally.
    Sunday, January 27, 2019 8:47 PM

All replies

  • Microsoft provides automated diagnostic tools for fixing common errors in the windows update agent the download it using the  below link :-

    https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

    After running the diagnostic tool restart the system and again try to update windows.

    Regards,

    Abhishek Sachdeva

    Please mark this answer if it is helpful for you.
    Thursday, January 17, 2019 9:33 AM
  • Thanks for replying..

    Windows Server 2012 is not listed in provided link.


    • Edited by activetech Thursday, January 17, 2019 10:38 AM
    Thursday, January 17, 2019 10:30 AM
  • Hello,
     
    We could check the windowsupdate.log which is in the c:\windows to find out which step it stuck at. And you could upload the log here for further troubleshooting.
     
    Hope my answer could help you and look forward to your feedback.
     
    Best Regards,
    Ray

    Please remembers to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, January 17, 2019 10:43 AM
  • 2019-01-17 04:13:05:641 976 14d4 AU #############
    2019-01-17 04:13:05:641 976 14d4 AU ## START ##  AU: Install updates
    2019-01-17 04:13:05:641 976 14d4 AU #########
    2019-01-17 04:13:05:641 976 14d4 AU   # Initiating scheduled install
    2019-01-17 04:13:05:655 976 14d4 AU WARNING: There are no approved updates to install
    2019-01-17 04:13:05:655 976 14d4 AU   # Exit code = 0x8024000C
    2019-01-17 04:13:05:655 976 14d4 AU #########
    2019-01-17 04:13:05:655 976 14d4 AU ##  END  ##  AU: Install updates
    2019-01-17 04:13:05:655 976 14d4 AU #############
    2019-01-17 04:32:11:233 976 14d4 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2019-01-17 04:32:11:233 976 1198 Agent   * WARNING: Failed to filter search results, error = 0x8024000B
    2019-01-17 04:32:11:249 976 1198 Agent *********
    2019-01-17 04:32:11:249 976 1198 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp]
    2019-01-17 04:32:11:249 976 1198 Agent *************
    2019-01-17 04:32:11:264 976 14d4 WuTask Uninit WU Task Manager
    2019-01-17 04:32:12:158 976 14d4 Service *********
    2019-01-17 04:32:12:158 976 14d4 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2019-01-17 04:32:12:158 976 14d4 Service *************
    2019-01-17 04:32:13:159 976 4688 Service *************
    2019-01-17 04:32:13:159 976 4688 Service ** START **  Service: Service startup
    2019-01-17 04:32:13:159 976 4688 Service *********
    2019-01-17 04:32:13:162 976 4688 Agent   * WU client version 7.8.9200.17185
    2019-01-17 04:32:13:162 976 4688 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2019-01-17 04:32:13:162 976 4688 Agent   * Access type: No proxy
    2019-01-17 04:32:13:162 976 4688 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2019-01-17 04:32:13:162 976 4688 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2019-01-17 04:32:13:162 976 4688 Agent   * Network state: Connected
    2019-01-17 04:32:13:176 976 4688 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2019-01-17 04:32:13:176 976 4688 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2019-01-17 04:32:13:301 976 325c Agent ***********  Agent: Initializing global settings cache  ***********
    2019-01-17 04:32:13:301 976 325c Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2019-01-17 04:32:13:301 976 325c Agent   * WSUS server: <NULL>
    2019-01-17 04:32:13:301 976 325c Agent   * WSUS status server: <NULL>
    2019-01-17 04:32:13:301 976 325c Agent   * Target group: (Unassigned Computers)
    2019-01-17 04:32:13:301 976 325c Agent   * Windows Update access disabled: No
    2019-01-17 04:32:13:301 976 325c Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2019-01-17 04:32:13:306 976 325c WuTask WuTaskManager delay initialize completed successfully..
    2019-01-17 04:32:13:309 976 325c Report CWERReporter::Init succeeded
    2019-01-17 04:32:13:309 976 325c Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2019-01-17 04:32:13:310 976 325c DnldMgr Download manager restoring 0 downloads
    2019-01-17 04:32:13:314 976 325c AU ###########  AU: Initializing Automatic Updates  ###########
    2019-01-17 04:32:13:315 976 325c AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 04:32:13:315 976 325c AU AIR Mode is disabled
    2019-01-17 04:32:13:315 976 325c AU   # Approval type: Disabled (User preference)
    2019-01-17 04:32:13:315 976 325c AU   # Auto-install minor updates: No (User preference)
    2019-01-17 04:32:13:315 976 325c AU   # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify)
    2019-01-17 04:32:13:315 976 325c AU   # Will interact with non-admins (Non-admins are elevated (User preference))
    2019-01-17 04:32:13:316 976 325c AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2019-01-17 04:32:13:320 976 325c AU AU finished delayed initialization
    2019-01-17 04:32:13:320 976 325c AU WARNING: GetPostRebootResults failed, error = 0x80070005
    2019-01-17 04:35:04:602 976 5f4 AU Triggering AU detection through DetectNow API
    2019-01-17 04:35:04:602 976 5f4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 04:35:04:602 976 5f4 AU Triggering Online detection (interactive)
    2019-01-17 04:35:07:605 976 4688 AU #############
    2019-01-17 04:35:07:605 976 4688 AU ## START ##  AU: Search for updates
    2019-01-17 04:35:07:605 976 4688 AU #########
    2019-01-17 04:35:07:605 976 4688 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 04:35:07:693 976 4688 Report ***********  Report: Initializing static reporting data  ***********
    2019-01-17 04:35:07:693 976 4688 Report   * OS Version = 6.2.9200.0.0.131377
    2019-01-17 04:35:07:693 976 4688 Report   * OS Product Type = 0x00000032
    2019-01-17 04:35:07:699 976 4688 Report   * Computer Brand = Dell Inc.
    2019-01-17 04:35:07:699 976 4688 Report   * Computer Model = PowerEdge T320
    2019-01-17 04:35:07:699 976 4688 Report   * Platform Role = 4
    2019-01-17 04:35:07:700 976 4688 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Revision = 2.3.3
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 2.3.3
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Release Date = 2014-07-10T00:00:00
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Sku Number = SKU=NotProvided;ModelName=PowerEdge T320
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Vendor = Dell Inc.
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Family unavailable.
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Major Release = 2
    2019-01-17 04:35:07:701 976 4688 Report   * Bios Minor Release = 3
    2019-01-17 04:35:07:701 976 4688 Report   * Locale ID = 1033
    2019-01-17 04:35:07:702 976 4688 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {6E59E938-17A3-4690-B965-5524C25DF817} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2019-01-17 04:35:07:702 976 45f4 Agent *************
    2019-01-17 04:35:07:702 976 45f4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp]
    2019-01-17 04:35:07:702 976 45f4 Agent *********
    2019-01-17 04:35:07:702 976 45f4 Agent   * Online = Yes; Ignore download priority = No
    2019-01-17 04:35:07:702 976 45f4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2019-01-17 04:35:07:702 976 45f4 Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2019-01-17 04:35:07:702 976 45f4 Agent   * Search Scope = {Machine & All Users}
    2019-01-17 04:35:07:702 976 45f4 Agent   * Caller SID for Applicability: S-1-5-21-725345543-1767777339-1801674531-1165
    2019-01-17 04:35:07:705 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:715 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:715 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:716 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:719 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:719 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:722 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8F85.tmp with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:726 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:726 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:726 976 45f4 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "http://ds.download.windowsupdate.com/v11/2/microsoftupdate/redir/v6-muauth.cab"
    2019-01-17 04:35:07:742 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:746 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:746 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:747 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:750 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:750 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:752 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMP8FA5.tmp with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:755 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:755 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:756 976 45f4 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
    2019-01-17 04:35:07:760 976 45f4 Setup Checking for agent SelfUpdate
    2019-01-17 04:35:07:770 976 45f4 Setup Client version: Core: 7.8.9200.17185  Aux: 7.8.9200.17185
    2019-01-17 04:35:07:854 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:857 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:857 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:858 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:861 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:861 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:864 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9014.tmp with dwProvFlags 0x00000080:
    2019-01-17 04:35:07:867 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:07:867 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:07:869 976 45f4 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v11/3/win8/windowsupdate/selfupdate"
    2019-01-17 04:35:08:062 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:08:065 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:08:065 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:08:068 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP90E0.tmp with dwProvFlags 0x00000080:
    2019-01-17 04:35:08:072 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:08:072 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:08:091 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:08:097 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:08:097 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:08:127 976 45f4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2019-01-17 04:35:08:133 976 45f4 Misc Microsoft signed: NA
    2019-01-17 04:35:08:133 976 45f4 Misc Infrastructure signed: Yes
    2019-01-17 04:35:08:192 976 45f4 Setup Determining whether a new setup handler needs to be downloaded
    2019-01-17 04:35:08:192 976 45f4 Setup SelfUpdate handler is not found.  It will be downloaded
    2019-01-17 04:35:08:192 976 45f4 Setup Evaluating applicability of setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6"
    2019-01-17 04:35:08:211 976 45f4 Setup Setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
    2019-01-17 04:35:08:211 976 45f4 Setup Evaluating applicability of setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6"
    2019-01-17 04:35:08:246 976 45f4 Setup Setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
    2019-01-17 04:35:08:247 976 45f4 Setup Evaluating applicability of setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10"
    2019-01-17 04:35:08:270 976 45f4 Setup Setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10" is not applicable
    2019-01-17 04:35:08:271 976 45f4 Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2019-01-17 04:35:14:044 976 45f4 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2019-01-17 04:35:14:044 976 45f4 PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    2019-01-17 04:35:14:044 976 45f4 Agent Reading cached app categories using lifetime 604800 seconds
    2019-01-17 04:35:14:044 976 45f4 Agent Read 0 cached app categories
    2019-01-17 04:35:22:639 976 45f4 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2019-01-17 04:35:22:639 976 45f4 PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    Thursday, January 17, 2019 11:19 AM
  • Hello,
     
    Try the following steps.
     
    1> Open an elevated CMD.
    2> Run the following commands.
     
    cd C:\Windows\System32\wbem\AutoRecover
    for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
     
    3> Then restart the windows update service.
     

     
    Then check for updates again.
     
    Hope my answer could help you and look forward to your feedback.
     
    Best Regards,
    Ray

    Please remembers to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, January 17, 2019 12:11 PM
  • Since 15 minutes checking for updates ...

    2019-01-17 06:15:33:676 976 324c AU ###########  AU: Uninitializing Automatic Updates  ###########
    2019-01-17 06:15:33:678 976 324c WuTask Uninit WU Task Manager
    2019-01-17 06:15:33:979 976 324c Service *********
    2019-01-17 06:15:33:979 976 324c Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2019-01-17 06:15:33:979 976 324c Service *************
    2019-01-17 06:15:35:039 976 5fc8 Misc ===========  Logging initialized (build: 7.8.9200.17185, tz: -0600)  ===========
    2019-01-17 06:15:35:039 976 5fc8 Misc   = Process: C:\Windows\system32\svchost.exe
    2019-01-17 06:15:35:039 976 5fc8 Misc   = Module: c:\windows\system32\wuaueng.dll
    2019-01-17 06:15:35:039 976 5fc8 Service *************
    2019-01-17 06:15:35:039 976 5fc8 Service ** START **  Service: Service startup
    2019-01-17 06:15:35:040 976 5fc8 Service *********
    2019-01-17 06:15:35:043 976 5fc8 Agent   * WU client version 7.8.9200.17185
    2019-01-17 06:15:35:043 976 5fc8 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2019-01-17 06:15:35:043 976 5fc8 Agent   * Access type: No proxy
    2019-01-17 06:15:35:043 976 5fc8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2019-01-17 06:15:35:043 976 5fc8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2019-01-17 06:15:35:043 976 5fc8 Agent   * Network state: Connected
    2019-01-17 06:15:35:045 976 5fc8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2019-01-17 06:15:35:045 976 5fc8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2019-01-17 06:15:35:123 976 5fc8 Agent ***********  Agent: Initializing global settings cache  ***********
    2019-01-17 06:15:35:123 976 5fc8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2019-01-17 06:15:35:123 976 5fc8 Agent   * WSUS server: <NULL>
    2019-01-17 06:15:35:123 976 5fc8 Agent   * WSUS status server: <NULL>
    2019-01-17 06:15:35:123 976 5fc8 Agent   * Target group: (Unassigned Computers)
    2019-01-17 06:15:35:123 976 5fc8 Agent   * Windows Update access disabled: No
    2019-01-17 06:15:35:124 976 5fc8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2019-01-17 06:15:35:129 976 5fc8 WuTask WuTaskManager delay initialize completed successfully..
    2019-01-17 06:15:35:132 976 5fc8 Report CWERReporter::Init succeeded
    2019-01-17 06:15:35:132 976 5fc8 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2019-01-17 06:15:35:132 976 5fc8 DnldMgr Download manager restoring 0 downloads
    2019-01-17 06:15:35:132 976 5fc8 AU ###########  AU: Initializing Automatic Updates  ###########
    2019-01-17 06:15:35:133 976 5fc8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 06:15:35:133 976 5fc8 AU AIR Mode is disabled
    2019-01-17 06:15:35:133 976 5fc8 AU   # Approval type: Disabled (User preference)
    2019-01-17 06:15:35:133 976 5fc8 AU   # Auto-install minor updates: No (User preference)
    2019-01-17 06:15:35:133 976 5fc8 AU   # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify)
    2019-01-17 06:15:35:133 976 5fc8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
    2019-01-17 06:15:35:134 976 5fc8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2019-01-17 06:15:35:138 976 5fc8 AU AU finished delayed initialization
    2019-01-17 06:15:35:138 976 5fc8 AU Obtained Post reboot hr from Agent:8024000c
    2019-01-17 06:15:35:143 976 5fc8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 06:15:35:143 976 5fc8 AU Can not perform non-interactive scan if AU is interactive-only
    2019-01-17 06:15:47:683 976 8924 AU Triggering AU detection through DetectNow API
    2019-01-17 06:15:47:683 976 8924 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 06:15:47:683 976 8924 AU Triggering Online detection (interactive)
    2019-01-17 06:15:50:683 976 5fc8 AU #############
    2019-01-17 06:15:50:683 976 5fc8 AU ## START ##  AU: Search for updates
    2019-01-17 06:15:50:683 976 5fc8 AU #########
    2019-01-17 06:15:50:683 976 5fc8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2019-01-17 06:15:50:738 976 5fc8 Report ***********  Report: Initializing static reporting data  ***********
    2019-01-17 06:15:50:738 976 5fc8 Report   * OS Version = 6.2.9200.0.0.131377
    2019-01-17 06:15:50:738 976 5fc8 Report   * OS Product Type = 0x00000032
    2019-01-17 06:15:50:744 976 5fc8 Report   * Computer Brand = Dell Inc.
    2019-01-17 06:15:50:744 976 5fc8 Report   * Computer Model = PowerEdge T320
    2019-01-17 06:15:50:744 976 5fc8 Report   * Platform Role = 4
    2019-01-17 06:15:50:745 976 5fc8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Revision = 2.3.3
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 2.3.3
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Release Date = 2014-07-10T00:00:00
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Sku Number = SKU=NotProvided;ModelName=PowerEdge T320
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Vendor = Dell Inc.
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Family unavailable.
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Major Release = 2
    2019-01-17 06:15:50:747 976 5fc8 Report   * Bios Minor Release = 3
    2019-01-17 06:15:50:747 976 5fc8 Report   * Locale ID = 1033
    2019-01-17 06:15:50:747 976 5fc8 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {64710A1C-C0E9-4D59-9454-F04BFBA6CEFE} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2019-01-17 06:15:50:748 976 447c Agent *************
    2019-01-17 06:15:50:748 976 447c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp]
    2019-01-17 06:15:50:748 976 447c Agent *********
    2019-01-17 06:15:50:748 976 447c Agent   * Online = Yes; Ignore download priority = No
    2019-01-17 06:15:50:748 976 447c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2019-01-17 06:15:50:748 976 447c Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2019-01-17 06:15:50:748 976 447c Agent   * Search Scope = {Machine & All Users}
    2019-01-17 06:15:50:748 976 447c Agent   * Caller SID for Applicability: S-1-5-21-725345543-1767777339-1801674531-1165
    2019-01-17 06:15:50:748 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:753 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:753 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:754 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:758 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:758 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:760 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPC430.tmp with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:763 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:763 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:764 976 447c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "http://ds.download.windowsupdate.com/v11/2/microsoftupdate/redir/v6-muauth.cab"
    2019-01-17 06:15:50:764 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:768 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:768 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:768 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:772 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:772 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:774 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMPC441.tmp with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:777 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:777 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:778 976 447c EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
    2019-01-17 06:15:50:780 976 447c Setup Checking for agent SelfUpdate
    2019-01-17 06:15:50:780 976 447c Setup Client version: Core: 7.8.9200.17185  Aux: 7.8.9200.17185
    2019-01-17 06:15:50:849 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:852 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:853 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:853 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:857 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:857 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:859 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPC490.tmp with dwProvFlags 0x00000080:
    2019-01-17 06:15:50:862 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:50:862 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:50:865 976 447c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v11/3/win8/windowsupdate/selfupdate"
    2019-01-17 06:15:51:120 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:51:124 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:51:124 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:51:126 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPC5AA.tmp with dwProvFlags 0x00000080:
    2019-01-17 06:15:51:129 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:51:129 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:51:134 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:51:140 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:51:140 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:51:205 976 447c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2019-01-17 06:15:51:211 976 447c Misc Microsoft signed: NA
    2019-01-17 06:15:51:211 976 447c Misc Infrastructure signed: Yes
    2019-01-17 06:15:51:266 976 447c Setup Determining whether a new setup handler needs to be downloaded
    2019-01-17 06:15:51:266 976 447c Setup SelfUpdate handler is not found.  It will be downloaded
    2019-01-17 06:15:51:266 976 447c Setup Evaluating applicability of setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6"
    2019-01-17 06:15:51:268 976 447c Setup Setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
    2019-01-17 06:15:51:268 976 447c Setup Evaluating applicability of setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6"
    2019-01-17 06:15:51:307 976 447c Setup Setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
    2019-01-17 06:15:51:309 976 447c Setup Evaluating applicability of setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10"
    2019-01-17 06:15:51:334 976 447c Setup Setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10" is not applicable
    2019-01-17 06:15:51:335 976 447c Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2019-01-17 06:15:55:392 976 447c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2019-01-17 06:15:55:392 976 447c PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    2019-01-17 06:15:55:392 976 447c Agent Reading cached app categories using lifetime 604800 seconds
    2019-01-17 06:15:55:392 976 447c Agent Read 0 cached app categories
    2019-01-17 06:16:03:851 976 447c PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2019-01-17 06:16:03:851 976 447c PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx

    Thursday, January 17, 2019 12:31 PM
  • Hello,
     
    I found that others have said this.
     
    "I have this issue as well.
    I do fresh install of Server 2012 Essentials using latest download from MS installed on freshly formatted drive. Then begin doing Windows Updates after installation and get "Windows Update needs to update itself".
     
    Once Windows Update "updates" itself, it no longer works. It just hangs while checking for updates and svchost.exe instance hosting windows update service pegs its cpu core indefinitely.
     
    Problem is 100% repeatable for me doing fresh install on freshly formatted drive using latest installer from MS. So clearly this is broken and end user cannot fix this problem."
     
    https://social.technet.microsoft.com/Forums/en-US/36fb0752-d4a0-48ec-b5e1-217eec18ac20/stuck-checking-for-updates-server-2012-never-completes-the-operation?forum=winserver8gen
     
    You may need to open a support case with Microsoft.
     
    Best Regards,
    Ray

    Please remembers to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 21, 2019 10:30 AM
  • Hello,
     
    I noticed that you have not updated for several days. Has your issue been solved or is there any update?
     
    Feel free to feedback.
     
    Best Regards,
    Ray

    Please remembers to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, January 25, 2019 11:35 AM
  • I could not get the chance to check it with MS.

    Will update soon.

    Thank you


    Friday, January 25, 2019 12:59 PM
  • Hi Activetech,

    unfortunately Windows Server 2008 and Windows Server 2012 both without R2, didn't receive an update for the Windows Update Agent, thus is very old and inefficient. Current version:

    Agent   * WU client version 7.8.9200.17185 

    Some more background info:
    https://blogs.technet.microsoft.com/configurationmgr/2015/04/15/support-tip-configmgr-2012-update-scan-fails-and-causes-incorrect-compliance-status/

    You won't receive the out of memory error on a x64 machine, because we have enough of it, it will just be very slow on the scan.

    Your best bet is to just let it check for updates until it fails and keep trying over and over until it succeeds. Each time it scans, it will cache a part of the updates and it should eventually succeed.

    Hope this helps,
    Andrei


    We could change the world, if God would give us the source code.

    P.S.: If you do open a support case, please reply here with the SR no and I will follow-up internally.
    Sunday, January 27, 2019 8:47 PM