Microsoft fingerprint reader not working RRS feed

  • Question

  • hi ok here’s my problem i recently got a lap top that uses windows xp (32bit) so i thought that since i had the Microsoft fingerprint reader i could set it up on that laptop so i installed the software from the Microsoft site for the fingerprint reader and then when i got to the screen where it says plug in the fingerprint reader i plugged it in and the screen just stayed the same and asked for me to plug in the finger print reader.

    Please help i don’t know what is wrong i checked the Microsoft site and it seemed like my laptop would be compatible can anyone help me?

    Monday, April 4, 2011 5:26 PM