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Help Using OFFICE :mac 2011 with older OFFICE:mac 2008 RRS feed

  • Question

  • I am currently using Office: MAC 2011.  It will not open previously made documents with earlier Office Mac.  Ive tried finding downloads, but none are available.  How can I use the new OFFICE Mac 2011 with earlier documents made with OFFICE Mac 2008
    Saturday, April 19, 2014 3:59 PM

Answers

  • Hello,

    The first to try for this issue is to download and install the latest Microsoft Office 2011 for Mac updates. However, you have stated that no updates are available, please try to use the File/Open option to open the file:

    1. Start the Office 2011 for Mac application.
    2. On the File menu, click Open.
    3. In the Convert File window, scroll down and select Recover Text from any file.

    This is the forum to discuss questions and feedback for Microsoft Office installed on Windows, better to post your question to the forum of Office for Mac:

    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Thanks,

    Ethan Hua CHN
    TechNet Community Support

    Monday, April 21, 2014 3:15 AM
  • Office 2011 for Mac is fully backwards-compatible with Office 2008 for Mac, in that it can read and write those formats. If your system cannot do this, it has a faulty Office installation.

    On Macs, it is important to keep the OS up-to-date with all patches. If multiple updates are required, restarting between updates is important. After applying any updates it's also very important to run the Disk Utility program (located in Applications/Utilities folder). Use it to Repair Permissions on the Macintosh HD drive and reboot after running the utility.

    Another cause of Office crashes on Macs is putting Office in any other folder other than Macintosh HD/Applications/Microsoft Office [Version]. If you've put it anywhere else or renamed the folder, that will cause issues.

    For repair/reinstallation procedures, see: http://word.mvps.org/Mac/RemoveReinstall.html, http://www.office.mvps.org/install/reinstall_office2011.html. For Office 2011 un-installation, see http://support.microsoft.com/kb/2398768  After reinstalling, allow the AutoUpdate utility to update Office to the current update (see above).


    Cheers
    Paul Edstein
    [MS MVP - Word]

    Monday, April 21, 2014 4:59 AM

All replies

  • Hello,

    The first to try for this issue is to download and install the latest Microsoft Office 2011 for Mac updates. However, you have stated that no updates are available, please try to use the File/Open option to open the file:

    1. Start the Office 2011 for Mac application.
    2. On the File menu, click Open.
    3. In the Convert File window, scroll down and select Recover Text from any file.

    This is the forum to discuss questions and feedback for Microsoft Office installed on Windows, better to post your question to the forum of Office for Mac:

    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Thanks,

    Ethan Hua CHN
    TechNet Community Support

    Monday, April 21, 2014 3:15 AM
  • Office 2011 for Mac is fully backwards-compatible with Office 2008 for Mac, in that it can read and write those formats. If your system cannot do this, it has a faulty Office installation.

    On Macs, it is important to keep the OS up-to-date with all patches. If multiple updates are required, restarting between updates is important. After applying any updates it's also very important to run the Disk Utility program (located in Applications/Utilities folder). Use it to Repair Permissions on the Macintosh HD drive and reboot after running the utility.

    Another cause of Office crashes on Macs is putting Office in any other folder other than Macintosh HD/Applications/Microsoft Office [Version]. If you've put it anywhere else or renamed the folder, that will cause issues.

    For repair/reinstallation procedures, see: http://word.mvps.org/Mac/RemoveReinstall.html, http://www.office.mvps.org/install/reinstall_office2011.html. For Office 2011 un-installation, see http://support.microsoft.com/kb/2398768  After reinstalling, allow the AutoUpdate utility to update Office to the current update (see above).


    Cheers
    Paul Edstein
    [MS MVP - Word]

    Monday, April 21, 2014 4:59 AM