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Project Professional 2016 - MPP crashes when directly opened from PWA RRS feed

  • Question

  • My MPP getting crashed when opened from PWA.

    1) Open Project Online PWA

    2) Click on My Projects

    3) It is prompting to enter the credentials. Upon entering the credentials i get below error box

    Error Log:

    Problem signature:

      Problem Event Name:       APPCRASH

      Application Name:            WINPROJ.EXE

      Application Version:          16.0.8201.2200

      Application Timestamp:    59d5a89e

      Fault Module Name:         mso20win32client.dll

      Fault Module Version:       0.0.0.0

      Fault Module Timestamp: 59d5c1a7

      Exception Code:                c0000005

      Exception Offset:              000149eb

      OS Version:                       6.1.7601.2.1.0.256.4

      Locale ID:                          1033

    Additional information about the problem:

      LCID:                                 1033

      skulcid:                              1033

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    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    Note: If i just open MPP first, select PWA, connect to it and open the project works. Problem is with opening directly from PWA.

    Wednesday, November 1, 2017 4:20 PM

All replies

  • We had a problem like that except worse. It wouldn't open any projects. We resolved it by uninstalling and re-installing MS Project.
    Monday, December 25, 2017 1:37 PM