Error cannot load user profile when clicking mysite


  • Hi,

    We have an issue with our current SharePoint 2010 build

    Whenever we click on Mysite we are receiving the following error.

    I have rebuilt the User profile Application (and the User Profile sync Both are started and have imported 6004 users

    The UPA is providing me user details within an InfoPath for so it must be working

    Both the FIM services Are  started.

    • Forefront Identity Manager Service
    • Forefront Identity Manager Synchronization Service

    and I’ve also rebuild the My Site Host site collection at the root level on the mysite web application

    configured the mysite settings  via the setup.

    see more details below...

    Wednesday, September 18, 2013 1:58 PM


  • figured it out, schoolboy error , i had an old DSN entry that was pointing @ a test site. Good just i had removed the UPA from the old one could have gone live pointing the test mysite.

    ping the web apps read the Ip's make sure they are pointing to the correct farm.

    • Edited by Norpa Friday, September 20, 2013 10:31 AM
    • Marked as answer by Norpa Friday, September 20, 2013 10:31 AM
    Friday, September 20, 2013 10:30 AM

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