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"The custom document information panel could not be loaded. To use ths feature you have to install InfoPath." RRS feed

  • Question

  • Hello,

    my name is Dominik and I am System Administrator of a comany in Austria (sorry for my bad language).

    We currently use Windows Server 2003 with SQL 2005 WSS3.0 . Client PCs : Windows XP SP3 + Office 2007 ( without InfoPath ).

    WSS 3.0

    I create a document (word doc) site content type and select my desired columns. Now i choose under the document library document "new" --> "document" and it opens Word and the following message appears: The custom document information panel could not be loaded. To use this feature you have to install InfoPath. Instead, the default template is loaded.

    I confirm by clicking OK and it still shows the Document Information Panel.

    My question is,
    how can I disable or bypass this message withoug installing InfoPath?
    Or other way: Why does this message appears when it does work?

    Have a nice day!

     

    • Edited by Mike Walsh FIN Wednesday, March 9, 2011 7:03 PM Title changed to error message. WSS 3.0 added to text section. Question on correct section removed as this one is OK
    • Edited by Dominik Grafeneder Thursday, March 17, 2011 8:00 AM
    Wednesday, March 9, 2011 4:29 PM

Answers

  • Here is the solution for WSS3.0 (also tested)

    Set up a temporary server (as same as your WSS3.0 server), install the free test version of SharePoint Server 2007.

    For better understanding:
    WSS3.0 I will call WSS-SRV
    temporary server I will call TS-SRV

    Detach the WSS_Content from WSS-SRV and copy the DB with log-file to TS-SRV and attach it there. Then go to central administration of TS-SRV, add the content database to SharePoint Server 2007.

    Now you have the "Document Information Panel settings" button at all content types, there you can change back to default DIP.

    Detach the WSS_Content from TS-SRV and copy back the DB with log-file to WSS-SRV and attach it again. Then add the content database to WSS3.0 over the central administraion.

    Now you have WSS3.0 with the default DIP.

    Regards,
    Dominik

    Thursday, August 11, 2011 6:34 AM

All replies

  • Hi Dominik,

    Document Information panels enable users to enter and edit content type properties for a document from within the content type properties for a document from within the client application. It is a panel on the top of office application. And with this panel’s help, you can edit the columns in that document library and the properties of documents (like author, title, subject) in office local application.
    Here is a nice blog tell us the details about Document Information panels work with SharePoint.
    How to hide document properties panel from SharePoint server.

    I’m afraid the warning could not be disabled, because office client need to remind you that there is a feature could not be load. Sorry for the inconvenience.

    Best regards,
    Emir

    Friday, March 11, 2011 10:53 AM
  • If you want the standard DIP, go to the appropriate content type, click on Document Information Panel Settings and select the "Use the default template for Microsoft Office applications"

    You should only need InfoPath to deploy a custom DIP, not to use it, so I'd guess something has gone wrong with your deployment.  What I'd suggest you do is to generate the DIP in InfoPath from your content type in the same screen mentioned above, make your changes and then PUBLISH, not save the XSN.  The publishing wizard will confirm that you're saving a DIP, ask you to confirm that you want to save over the current template, and will then publish.

    From this, you shoud be able to save documents normally with no error generated.


    http://www.final-exodus.net
    Friday, March 11, 2011 12:13 PM
    Answerer
  • Thank you for the fast answer.

    I tried to set the default template, but I can't find where to set. Do I have to set this in Word, Sharepoint or InfoPath?

    In Word I only can define a *.xsn as template.

    In Sharepoint under content type I have no settings like "DIP".

    And in InfoPath I think I can create a new template with the default template, but I don't now where I can say something like "load the default template".

     

    Have a nice day,

    Dominik

    Thursday, March 17, 2011 7:55 AM
  • You don' t set it, you publish it.  Once it's been made, you publish it back to the content type.

    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Thursday, March 17, 2011 8:13 AM
    Answerer
  • Ok, I solved the problem with publishing the form template. But it doesn't work. It's the same error.

     

    How can I get the Standard-DIP back?!

     

    Thank you,

     

    Dominik

    Tuesday, March 22, 2011 12:40 PM
  • Change the content type DIP settings to use the standard DIP
    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Tuesday, March 22, 2011 1:57 PM
    Answerer
  • Where can I do this? I don't have any option in the Contenttype settings.

     

    I only have:

     

    Title, description and group

    Advanced Settings

    Workflow Settings

    Delete this site content type

     

    Regards,

    Dominik

     

    Friday, March 25, 2011 9:38 AM
  • Where can I do this? I don't have any option in the Contenttype settings.

     

    I only have:

     

    Title, description and group

    Advanced Settings

    Workflow Settings

    Delete this site content type

     

    Regards,

    Dominik

    Wednesday, March 30, 2011 6:52 AM
  • What content type are you using?  A default one or a custom one?
    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Wednesday, March 30, 2011 8:25 AM
    Answerer
  • I tried default one and custom one. On both content type I have the same problems and no option like "Contenttype settings".

    Wednesday, March 30, 2011 8:30 AM
  • Right, I checked mine out and I've got the following: -

    • Name, description, and group 
    • Advanced settings 
    • Workflow settings 
    • Delete this site content type 
    • Document Information Panel settings 
    • Information management policy settings  
    • Manage document conversion for this content type  

    Can you take a look at your Site Collection features and let me know what ones you've got activated?


    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Wednesday, March 30, 2011 9:16 AM
    Answerer
  • You mean the Websitefeatures of a Site Collection?

    There is only one..."Team Collaboration Lists"

    Wednesday, March 30, 2011 9:37 AM
  • Under the Site Settings, root site, far right, is a Site Collection Settings menu, under this will be a link called Site Collection Features.  I'm suspecting that the DIP option you're missing will be attached to a feature but I'd like to know what you've got active first.
    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Wednesday, March 30, 2011 9:59 AM
    Answerer
  • There is only one feature installed & active: Team Collaboration Lists
    Thursday, April 7, 2011 3:13 PM
  • Dominik, I'll pick this up in the next few days if I can, I've been quiet on the forums (and other SP community work) due to a few deadlines.  I'd suggest googling around whether DIP features on the content type are attached to any site collection features.  I'd also try activating the standard web parts site (or titled similar) and seeing if it changes anything.

    Thanks


    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Wednesday, April 13, 2011 8:35 AM
    Answerer
  • Thank you very much for your engage. I googling every day for it, but I will try your proposals.

    Wednesday, April 13, 2011 8:47 AM
  • Dominik, you are not going to have the document information panel settings because that is part of Sharepoint 2007 not WSS 3.0 that you have installed.  That is why Steven has the option, but you do not.  

    You can deploy a custom information panel with WSS, though, by going through the Infopath 2007 and publishing it from there.  The problem, that I have still not found a solution to, is how to remove it.  

    In Sharepoint 2007, there is the option to use the default information panel instead of the custom one deployed through Infopath 2007, but in WSS (as I just said), that menu does not exist.  So the question is how to remove the the custom DIP and make WSS default to the default DIP.  Any ideas?

    I have tried to manually delete the XSN files though Designer, but it sill brings up the custom information panel.  I have no idea where it is access those files from! 

    Friday, April 22, 2011 5:23 PM
  • Hi,

    I'm sorry that I register now, on Easter weekend we had a system change and the work is not yet past, unfortunately :-(

    Ok, that explains why I have not the DIP settings.
    I have now checked with the tool "SharePoint Manager 2007". I find all my content types, see all the parameters and the XML schema.
    However, I do not find any  setting for the custom DIP.
    Perhaps, someone of you knows the parameter?

    Have a nice day!

    Wednesday, May 11, 2011 8:28 AM
  • Have you found any solution for me?
    Monday, August 8, 2011 7:35 AM
  • Hi Dominik,

    The solution has already been mentioned.  You can't specifify an alternative DIP unless you use the full product.  As you have a WSS deployment (unless I'm mistaken?) you're using the full MOSS product.

    I'm not sure if the DIP in the latest versions of the product but there isn't any sort of parameter or such that can be set for this.


    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Monday, August 8, 2011 1:25 PM
    Answerer
  • Hi Steven,

    but I can't understand how I can create a custom DIP in WSS 3.0, but cannot change back to default DIP?!

    regards,
    Dominik

    Tuesday, August 9, 2011 5:28 AM
  • It'll be generated from the columns attached to the content type.  Delete the content type, or make a new one and you'll ger a DIP to match that.
    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Tuesday, August 9, 2011 7:16 AM
    Answerer
  • I can't delete the content type, we have about 100.000 of documents with the content types...

    I think the only way is to backup my WSS3.0, restore it on a SharePoint Server 2010 (only Test-Eval), there just set the DIP to default, backup it and restore in on a SharePoint Foundation 2010.

    Unfortunately, this is a crappy way, but Microsoft gives me no other choice!


    Moderator Note: I'm leaving this post in order to close the thread. It is otherwise off-topic as it relies on SP 2010 products which are not covered in this forum.

    In effect you are saying that a WSS 3.0 solution is not possible.

    • Edited by Mike Walsh FIN Wednesday, August 10, 2011 11:30 AM Moderator Note added.
    Tuesday, August 9, 2011 7:40 AM
  • This is not a SP 2010 forum and so any solution that ends up with you having SPF 2010 is Off-topic here.

    If your conclusion is that solutions are not possible with WSS 3.0 then just say that and close the thread, but don't write messages about SP 2010 products in the pre-SP 2010 forums.

    Later: I deleted a post giving details of moving to SPF 2010. I left in a post (but added a Moderator comment) that in effect said a WSS 3.0 only solution was not possible.

    Guys remember that SP 2010 products are off-topic in pre-SP 2010 threads.

     

    Moderator pre-SP 2010 forums 

    Later: Unlocked as Dominik has a SP 2007 only solution to add.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters

    • Edited by Mike Walsh FIN Wednesday, August 10, 2011 5:59 PM Later added
    Wednesday, August 10, 2011 11:27 AM
  • Here is the solution for WSS3.0 (also tested)

    Set up a temporary server (as same as your WSS3.0 server), install the free test version of SharePoint Server 2007.

    For better understanding:
    WSS3.0 I will call WSS-SRV
    temporary server I will call TS-SRV

    Detach the WSS_Content from WSS-SRV and copy the DB with log-file to TS-SRV and attach it there. Then go to central administration of TS-SRV, add the content database to SharePoint Server 2007.

    Now you have the "Document Information Panel settings" button at all content types, there you can change back to default DIP.

    Detach the WSS_Content from TS-SRV and copy back the DB with log-file to WSS-SRV and attach it again. Then add the content database to WSS3.0 over the central administraion.

    Now you have WSS3.0 with the default DIP.

    Regards,
    Dominik

    Thursday, August 11, 2011 6:34 AM