Answered by:
Can't connect to a website over Remote Desktop

Question
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Hello,
I am having an issue where one specific website can't connect when I am on a remote desktop connection. It seems to work fine at first after I reboot the remote computer but eventually I always get the This page can't be displayed message and clearing the cache or resetting IE doesn't do anything to remedy it. However if I reboot the machine it again works fine for a little while. It also appear to be just this site and over the remote connection when this happens if I am at the computer it works fine.
I am on a 64 bit Windows 7 professional machine and running Internet Explorer and I have installed all the latest updates installed.The issue seems specific to Internet Explorer as I can reach the site from Chrome when this happens but I would prefer to use IE because the way the site is set up in Chrome is a hole different interface and some of the features don't work the same.
Any suggestions on something I might look for or try to sort this out would be greatly appreciated.
Thanks,
Wednesday, August 3, 2016 2:43 PM
Answers
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Hi JRorick,
According to your description, I suggest that we could try add this site to the Compatibility Mode to check. Please check the link below.
https://support.microsoft.com/en-us/kb/2536204
Also we could open IE no-add on mode to check. Please follow the steps in the link below.
Hope it will be helpful to you
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Carl FanMicrosoft contingent staff Wednesday, August 10, 2016 8:34 AM
- Marked as answer by Teemo TangMicrosoft contingent staff Friday, August 12, 2016 8:40 AM
Thursday, August 4, 2016 11:19 AM
All replies
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Hi JRorick,
According to your description, I suggest that we could try add this site to the Compatibility Mode to check. Please check the link below.
https://support.microsoft.com/en-us/kb/2536204
Also we could open IE no-add on mode to check. Please follow the steps in the link below.
Hope it will be helpful to you
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Carl FanMicrosoft contingent staff Wednesday, August 10, 2016 8:34 AM
- Marked as answer by Teemo TangMicrosoft contingent staff Friday, August 12, 2016 8:40 AM
Thursday, August 4, 2016 11:19 AM -
Hi JRorick,
Haven't received your message a few days, was your issue resolved? Because the case may be closed few days later.
If you feel the suggestion could be helpful to you, please "mark it as answer" to help other community members who have same questions and find the helpful reply quickly.
If no, please feel free to post back and tell us the current situation in order to provide further help.
Best regards,
Carl Fan
Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Wednesday, August 10, 2016 8:35 AM