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TMP files created, files missing Offline files issue? RRS feed

  • Question

  • Hi,

    I've got a situation here whereby .TMP files are appearing in network directories, and the files are going missing. The size of the TMP file matches the original file.

    I'm trying to narrow down the issue, because I think there may be two problems here.  

    1. Offline Files are enabled, to allow profile redirection.    It seems that this is also by default, is allowing Clinet Side Caching when there are network issues.  Does the original file (.doc for example)  get renamed as a HR234.TMP for example when the Slow link detection sees slow performance? 

    2.  If the above TMP file is created when there are network issues, should this resolve itself (sync itself back to the network) when performance improves?

    Currently we are in a situation where we have a department that have files missing from many network shares, all the missing files seemlingly replaced with a .TMP file, so do we have to go round to every machine in the department, and manually sync them to resolve this?  

     

    • Changed type Neil-C Wednesday, February 23, 2011 5:12 PM
    Wednesday, February 23, 2011 5:10 PM

Answers

All replies

  • Hi,

     

    After researching, I found this is a known bug. And the latest Windows 7 Service Pack 1 should fix this issue. You may obtain the SP1 for this issue.

     

    Regards,

     

    Sabrina

     

    TechNet Subscriber Support in forum.

     

    If you have any feedback on our support, please contact tngfb@microsoft.com


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, February 24, 2011 7:17 AM
  • Any idea on what particular patch that is, as we're rolling out Win 7 currently and we are unlikely to roll out an SP at the same time...    A single patch or two would be possible though?
    Thursday, February 24, 2011 10:25 AM
  • Hi,

     

    After checking the Hotfixes and Security Updates included in Windows 7 and Windows Server 2008 R2 Service Pack 1 in the Documentation for Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932), I found the following hotfix is available:

     

    Temporary files do not synchronize correctly to a non-DFS share on a server from a client computer that is running Windows 7 or Windows Server 2008 R2

     

    Regards,

     

    Sabrina

     

    TechNet Subscriber Support in forum.

     

    If you have any feedback on our support, please contact tngfb@microsoft.com


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Neil-C Tuesday, March 1, 2011 8:34 AM
    Friday, February 25, 2011 1:46 AM
  • Hi,

     

    Just want to say Hi, and I was wondering how everything is going. If anything is unclear, please let me know. It is my pleasure to be of assistance.

     

    Regards,

     

    Sabrina

     

    TechNet Subscriber Support in forum.

     

    If you have any feedback on our support, please contact tngfb@microsoft.com


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, March 1, 2011 1:36 AM
  • Hiya,

     

    We're testing this patch now, I did run through and find that from the SP 1 list, I wish I'd just looked back here instead! :-)

    We are testing this on a group of users that seem to be particularly affected by this, though we've now found 300+ .TMP files spread across multiple drives,  it's going to be a slow clean up process for these people, as they aren't aware there's a problem and have only just moved ot Win7 and are unaware that there are offline files being created automatically.  

    It's certainly highlighted problems with either our file servers or our network speed!

    Tuesday, March 1, 2011 8:30 AM
  • Hi,

     

    Thank you for updating the status of our issue.

     

    After sharing your experience, you can help other community members facing similar problems.

    Thanks, and have a great day! : )

     

    Regards,

     

    Sabrina

     

    TechNet Subscriber Support in forum. I

     

    f you have any feedback on our support, please contact tngfb@microsoft.com


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, March 2, 2011 2:03 AM