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MMC Crash When using Reports Tab RRS feed

  • Question

  • When I open the reporting tab it crashes with following message

    AppName: mmc  AppVer: 4.1.3313.0 ModName: mmc.exe
    ModVer: 6.3.9600.16384  StackHash: 9EAE70C3

    Problem signature:
      Problem Event Name: DPMException
      Application Name: mmc
      Application Version: 4.1.3313.0
      Module Name: mmc.exe
      Module Version: 6.3.9600.16384
      Exception Name: System.NullReferenceException
      Exception Point: Microsoft.Internal.EnterpriseStorage.Dls.UI.ReportingPage.Reporting.RefreshListView
      Other: 9EAE70C3
      OS Version: 6.3.9600.2.0.0.272.7
      Locale ID: 1033

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    Saturday, November 29, 2014 9:34 AM

All replies

  • Hi,

    Here is a common suggestion for MMC crash issue that reset its database with this script:

    update tbl_IM_ProtectedObject 
    set PhysicalPath = replace (convert(nvarchar(max),PhysicalPath),'\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy', 'c:\') where PhysicalPath like '%globalroot%'

    The same suggestion also provided in this thread:

    https://social.technet.microsoft.com/Forums/en-US/bf91ecf7-6444-47c2-ac9f-f85d829d6831/mmc-crashing-when-opening-dpm-2012-management-console?forum=dataprotectionmanager


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, December 10, 2014 3:27 AM
    Moderator