UAG DirectAccess timeout RRS feed

  • Question

  • Is there like a directaccess time out settings somewhere in UAG? If so, where is this settings set and can we configured it?


    We find that our clients are losing connectivity to directaccess if their computer is idle for period of time.


    Many Thanks

    Wednesday, October 12, 2011 12:36 AM

All replies

  • Hi Pham,

    What kind of times are you talking about with regards to "idle for a period of time"?

    Offline for a few days?

    Does it show itself when the client is connected with all types of tunnels? (IPHTTPS, Teredo, 6to4)
    Is the client able to reestablish the connection again after a few minutes or do you need to reboot it (or even move it into corporate lan) to regain the functionality?


    A good place to start is to generate a logfile from DCA on a client that has lost it's connectivity and post parts from it here (a good start is the the status regarding the various interfaces and if the NRPT effective policy is empty or not)


    Best wishes,
    Jonas Blom

    Wednesday, October 12, 2011 6:19 AM