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SCOM R2 KB2251525 CU 3 update RRS feed

  • Question

  • Hi

    Trying to install Cu3 on SCOM R2 version 6.1.7221.0

    Getting the following message :

    The setup wizard was interrupted before System Center Operations Manager 2007 R2 could be installed.

    Your system has not been modified. To complete installation at another time, please run setup again.

    After that I click finish and get the following mesage :

    The program failed to apply the software Update.

    Please check the patch file is present in the patch folder and proper version of MOM is installed on the machine.

     

    Anyone got any ideas ?

     

    //Pether

    Wednesday, December 29, 2010 8:34 AM

Answers

    • Proposed as answer by Vivian Xing Wednesday, December 29, 2010 9:22 AM
    • Marked as answer by Vivian Xing Monday, January 3, 2011 8:30 AM
    Wednesday, December 29, 2010 8:56 AM
  • Did you read the blog of Kevin Holman, the link that Mats suggested.

    There seems to be a service timing issue when apply the hotfix:

    quote:

    CU3 fails to apply.  The SDK service will not start after this, and CU3 fails on subsequent retries.  Emre Guclu of Microsoft PFE has come up with the following approach which has seen much success:  Using http://support.microsoft.com/kb/922918 set the ServicesPipeTimeout entry for all services to have 3 minutes (180000 milliseconds) and REBOOT the server.  Then try and apply CU3.  It will apply.  You likely will see a few warning messages about failure to start the OMCFG service – just click ok and the setup will continue.

    It's a bit sad that a CU patch is delivered like this, but if you read Kevin's experiences en advice, you should succeed.


    System Center tech blog: http://michielw.blogspot.com
    • Proposed as answer by Vivian Xing Thursday, December 30, 2010 6:33 AM
    • Marked as answer by Vivian Xing Monday, January 3, 2011 8:30 AM
    Wednesday, December 29, 2010 2:22 PM

All replies

    • Proposed as answer by Vivian Xing Wednesday, December 29, 2010 9:22 AM
    • Marked as answer by Vivian Xing Monday, January 3, 2011 8:30 AM
    Wednesday, December 29, 2010 8:56 AM
  • Hi,

    Please also check if any error is logged in the Installation log file.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, December 29, 2010 9:23 AM
  • Hi

    Where do I find the installation log file ?

    Wednesday, December 29, 2010 9:25 AM
  • Hi

    Tried the installation 3 times now and the same result every time.

    Fails when I "Run Server Update"

     

    Do I nedd any updates prior to Cu3 ?

    Wednesday, December 29, 2010 9:36 AM
  • Hi

    Found the log file :-)

    It ends with an error code :1603

    Wednesday, December 29, 2010 9:48 AM
  • When is it failing? Is it when you are applying it on the RMS?

    Did you run the package from an evelated command prompt?


    mats.w | www.opsmode.com
    Wednesday, December 29, 2010 10:11 AM
  • It´s failing when applying on RMs

    Yes running from elevated command prompt !

    Wednesday, December 29, 2010 10:14 AM
  • Did you read the blog of Kevin Holman, the link that Mats suggested.

    There seems to be a service timing issue when apply the hotfix:

    quote:

    CU3 fails to apply.  The SDK service will not start after this, and CU3 fails on subsequent retries.  Emre Guclu of Microsoft PFE has come up with the following approach which has seen much success:  Using http://support.microsoft.com/kb/922918 set the ServicesPipeTimeout entry for all services to have 3 minutes (180000 milliseconds) and REBOOT the server.  Then try and apply CU3.  It will apply.  You likely will see a few warning messages about failure to start the OMCFG service – just click ok and the setup will continue.

    It's a bit sad that a CU patch is delivered like this, but if you read Kevin's experiences en advice, you should succeed.


    System Center tech blog: http://michielw.blogspot.com
    • Proposed as answer by Vivian Xing Thursday, December 30, 2010 6:33 AM
    • Marked as answer by Vivian Xing Monday, January 3, 2011 8:30 AM
    Wednesday, December 29, 2010 2:22 PM
  • Hi

    Upgrade worked after that I set the the ServicesPipeTimeout entry :-)

    Thanks !!

     

    //Peter

    Monday, January 3, 2011 12:48 PM
  • Still does not work for us. Any thoughts? Already tried workaround #2 on kevin holman's blog and that didn't do it either.
    Wednesday, February 9, 2011 9:27 PM