Windows keeps uninstalling ipod driver RRS feed

  • Question

  • everytime I plug in my Ipod it goes through the install driver than it uninstalls the driver. This just started after several MS updates. I am running Windows Vista Home Premium.  Below is he problem report that has been sent to Microsoft.   Please help.


    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 21.

    Problem signature:

    Problem Event Name: PnPDeviceProblemCode

    Architecture: x86

    Hardware Id: USB\VID_05AC&PID_1209&REV_0002

    Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000}

    PnP problem code: 00000015

    Driver name: USBSTOR.SYS

    Driver version: 6.0.6000.16478

    Driver date: 01-07-2008

    OS Version: 6.0.6000.

    Locale ID: 1033

    Wednesday, January 23, 2008 6:20 AM

All replies

  • I am having the same exact problem. I have been looking all day for drivers that will work and no luck. Please someone help. I have been reading forums, and I have tried to point the windows installer to different locations on my computer to look for the driver and no luck. I am really frustrated.

    Sunday, March 9, 2008 6:28 PM