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Error when trying to open a meeting from Skype for business RRS feed

  • Question

  • Few clients are reporting that they cannot open meeting from Skype for business client. They are getting message that there is a problem with the certificate. The SfB is hosted on Office 365 so i don't believe there is a certificate error.  

    Other users are reporting that they can open it only from SfB client and not from the link provided in there email invitation. 

    Does anyone had this issues?

    Wednesday, October 4, 2017 5:43 PM

Answers

  • The issue was because a computer from another domain was connected to a domain network with on premise SfB with 2 IP's. On internal is internal cert and on external is public cert. After installing the cert.chain from the other domain it worked.
    Monday, October 9, 2017 2:00 PM

All replies

  • Hi Aleksandar Maksimovski,

    In order to narrow down the issue, please help us confirm the following question:

    1.Would you please tell us did the issue only appear on the specific computer? Did your computer domain joined?

    2.Is that an internal user or an external user with this issue?

    Please try to use another computer test if the issue persists, if the issue only appeared on the specific client, please try to delete SFB cache files and install the latest update test again

    Here is an article describes the similar issue as yours, please refer to

    https://support.microsoft.com/da-dk/help/2423848/users-can-t-join-online-meetings-in-skype-for-business-online


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 5, 2017 5:47 AM
  • Hi,

    Please run Microsoft Remote Connectivity Analyzer to troubleshoot this issue from the affected systems. Also as you mentioned, if this issue is with "few clients" so it could be the issue with their browser as well which can be troubleshooted by forcing .NET to recompile.

    C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\meet

    This directory removal causes the .NET app to recompile. For more info about this, click here.


    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. Thanks.


    • Edited by SFB.Analyst Thursday, October 5, 2017 6:03 AM
    Thursday, October 5, 2017 6:02 AM
  • This happens on more than one computer and the issue is only on internal users. 

    I will try with deleting the cache and will get back to you.

    Thursday, October 5, 2017 7:35 AM
  • Hi Aleksandar,

    Waiting for your response.


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 5, 2017 8:44 AM
  • The issue was because a computer from another domain was connected to a domain network with on premise SfB with 2 IP's. On internal is internal cert and on external is public cert. After installing the cert.chain from the other domain it worked.
    Monday, October 9, 2017 2:00 PM
  • Hi Aleksandar,

    Thanks for your sharing, it is really helpful.


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 10, 2017 4:48 AM