Media Changer Device is not showing in DPM Server RRS feed

  • Question

  • Hi all, I have deployed SCDPM 2016 in windows server 2012 R2. Everything is working fine but the issue is that I cannot take the backup in tape drive storage. In device manager I can see the tape drive but Media Device is not visible. Please find the attachment herewith.

    Thanks in advance.

    Mandal Amit

    Monday, January 29, 2018 5:01 AM


  • house keeping - closing old post.

    Most likely the medium changer is showing as "unknown" in Windows device manager.   Update the driver using a OEM driver, then perform a re-scan in DPM and it should then pick up the changer.

    Mike Jacquet

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Friday, January 10, 2020 5:37 PM