Send notification to CR requestor when MA is populated with a scheduled start date RRS feed

  • Question

  • I have a Change template with a manual activity for a "Post Implementation Review"

    I would like to send the person that requested the change request (people picker on the form - user relationship) an email when the scheduled start date is populated in the MA.  (if no PIR is required change analyst will skip the activity)

    In trying to create the notification in the console, I have selected when a MA changes and a trigger on the scheduled start date as being greaterthan, lessthan, or between dates.  The relative check box is not available.  All I would like is for the trigger to happen when the field goes from Null to Not Null... (be nice if I could trigger when it changes as well, but not required)

    Hope that makes since.

    Thanks for any assistance.

    SCSM2012 SP1

    I have the Console, authoring tool, and powershell as available resources.

    Joshua Fuente

    Wednesday, February 6, 2013 6:37 PM