Answered by:
Voice

Question
-
hi all,
i have installed Lync 2010 with edge.
A/V:
when calling
- internal user to internal - works
- internal to external - the Session is established. internal user can hear an external user's voice but an external user - can't.
- external to internal - not works.
i fined this error:
DNS resolution failed for the external SIP server address sip.mydomain.com retrieved during server discovery. Verify your topology configuration or contact your support team.
but nslookup for sip.mydomain.com has a result.
can any one help me.
Lekso
Friday, December 12, 2014 1:12 PM
Answers
-
Find the DNS requirements for Lync 2010 and also test remote connectivity with Microsoft Remote connectivity Analyzer.
http://designinglync.blogspot.com/2011/04/dns-in-lync-server-2010.html
http://lyncdude.com/2013/08/11/understanding-lync-dns-records-and-autoconfiguration/
https://testconnectivity.microsoft.com/
Tek-Nerd
- Proposed as answer by Eason Huang Monday, December 15, 2014 7:52 AM
- Marked as answer by Lekso Sulkhanishvili Monday, December 15, 2014 9:23 AM
Friday, December 12, 2014 2:34 PM -
Hi,
There may be something wrong with the configuration of Edge Server. You can do the following checkpoints:
- As Tek-Nerd said above, please double check DNS configuration for Edge Server.
- Also please double check the ports for both Edge Server external and internal interface (for external interface: A/V/STUN,MSTURN/TCP/443, A/V/STUN,MSTURN/UDP/3478 and so on):
More details: http://technet.microsoft.com/en-us/library/gg425891.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support- Marked as answer by Lekso Sulkhanishvili Monday, December 15, 2014 9:33 AM
- Edited by Eason Huang Tuesday, December 16, 2014 1:39 AM
Monday, December 15, 2014 8:41 AM -
Yes, You need Reverse Proxy server to enable mobility.
Tek-Nerd
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Tuesday, December 16, 2014 5:31 PM -
If I make PAT 443 to 4443 and 80 to 8080
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Friday, December 19, 2014 5:34 AM -
hi Tek-Nerd,
I have installed Cisco router and I did PAT 443 to 4443 and 80 to 8080
do I need to install reverse proxy yet?
Lekso
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Tuesday, December 30, 2014 2:25 PM
All replies
-
Find the DNS requirements for Lync 2010 and also test remote connectivity with Microsoft Remote connectivity Analyzer.
http://designinglync.blogspot.com/2011/04/dns-in-lync-server-2010.html
http://lyncdude.com/2013/08/11/understanding-lync-dns-records-and-autoconfiguration/
https://testconnectivity.microsoft.com/
Tek-Nerd
- Proposed as answer by Eason Huang Monday, December 15, 2014 7:52 AM
- Marked as answer by Lekso Sulkhanishvili Monday, December 15, 2014 9:23 AM
Friday, December 12, 2014 2:34 PM -
Hi,
There may be something wrong with the configuration of Edge Server. You can do the following checkpoints:
- As Tek-Nerd said above, please double check DNS configuration for Edge Server.
- Also please double check the ports for both Edge Server external and internal interface (for external interface: A/V/STUN,MSTURN/TCP/443, A/V/STUN,MSTURN/UDP/3478 and so on):
More details: http://technet.microsoft.com/en-us/library/gg425891.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support- Marked as answer by Lekso Sulkhanishvili Monday, December 15, 2014 9:33 AM
- Edited by Eason Huang Tuesday, December 16, 2014 1:39 AM
Monday, December 15, 2014 8:41 AM -
Hi Tek-Nerd,
is urgently necessary to have a proxy-server when deploying a Lync 2010 for internal- external and for mobility services?
- Edited by Lekso Sulkhanishvili Monday, December 15, 2014 9:21 AM
Monday, December 15, 2014 9:21 AM -
Yes, You need Reverse Proxy server to enable mobility.
Tek-Nerd
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Tuesday, December 16, 2014 5:31 PM -
If I make PAT 443 to 4443 and 80 to 8080
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Friday, December 19, 2014 5:34 AM -
hi Tek-Nerd,
I have installed Cisco router and I did PAT 443 to 4443 and 80 to 8080
do I need to install reverse proxy yet?
Lekso
- Marked as answer by Lekso Sulkhanishvili Monday, January 26, 2015 11:47 AM
Tuesday, December 30, 2014 2:25 PM