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Need help!! Bought Bad media need replacement RRS feed

  • Question

  • Hello, I hope someone from Microsoft can help me.

    Case ID1028629942

    I spent over 10 hours trying to install Vista Ultimate and 4 1/2 hours on the phone with tech support(have phone records to prove)

    Kept getting the same error messages 0x8070241, 0x80070017 and 0xc0000221  Tech support tells me I got bad media (tried 3 DVD drives) they tell me to call and get replacement disk

    I called they the guy tells me they are all out of Vista Ultimate and it will be a 2-4 week wait till I can even call and request a copy.

     I have a hard time believing that on the first day of sale Microsoft is sold out of Vista and they need to wait to they print more....


    I am an E-5 in the military and have been saving 3 months to buy this ($254.00 from the Base exchange) this is a lot of money to be out.

    Mr_Pat
    Wednesday, January 31, 2007 2:24 AM