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Audio is skipping/stuttering RRS feed

  • Question

  • I have noticed in the past week or so by Windows 7 Pro x64 machine is stuttering when playing audio from either iTunes or Pandora. I think it has to be from a windows update because it just started happening. The hardware should be more than enough. I have an Intel i7 860. Has anyone else had a similar problem? 

     

    Thanks!

    Tuesday, November 23, 2010 7:17 PM

Answers

  • Your HDD is used all the time in background (100% disc IO activity). The driver iastorv.sys causes some 100% DPC issues which is the Intel Storage driver. Update the driver, please.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Magon Liu Tuesday, December 7, 2010 5:53 AM
    Wednesday, November 24, 2010 2:02 PM

All replies

  • Do you have high CPU usage? If yes, it maybe a DPC issue.

    make a xperf trace [1] to diagnostic the DPC issues. Please upload the etl file to your SkyDrive [2] and post a link here.

    I'll take a look at it.

    André

    [1] http://www.msfn.org/board/index.php?showtopic=140263
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Tuesday, November 23, 2010 7:51 PM
  • Tuesday, November 23, 2010 8:42 PM
  • Your HDD is used all the time in background (100% disc IO activity). The driver iastorv.sys causes some 100% DPC issues which is the Intel Storage driver. Update the driver, please.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Magon Liu Tuesday, December 7, 2010 5:53 AM
    Wednesday, November 24, 2010 2:02 PM
  • Hi,

     

    Thanks for posting in Microsoft TechNet forums.

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Best Regards

    Magon Liu

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, November 29, 2010 9:54 AM
  • Hi,

    Faced the same problem on updating my Dell XT2 from windows 7 64 Bit to Windows 8.1. As windows automatically installed its default HD audio drivers, I did not bother to use the actual chipset drivers that came along with the XT2. The audio used to stutter very badly, especially when on Power Saver mode / Balanced mode and some other process would start. The stuttering reduced when I shifted to the High performance mode, but still took place randomly. 

    Just went to the dell site, downloaded the IDT drivers (A16) for windows 7 6 bit, and installed it in the compatibility mode. Hey presto, no stutter, even in the power saver mode!!!!

    Enjoying my music. The issue is with the windows default drivers and the priority assigned to the task in the low power consumption modes. Try Installing the original drivers that came with the machine. Should resolve the issue. If you are already on the original Drivers, try updating them!!

    Sunday, March 9, 2014 7:25 PM