none
Systemstate backup Windows 2003R2 Fails DPM2010 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello everyone,

    I;m trying to do a systemstate backup of a Windows 2003R2 that has the certificate authority installed, it fails with a error "Certificate Authority" has reported an error 0x800423f0. This is part of System State. The backup cannot continue. Partition C and D are backing up fine. I think I narrowed down the problem that it has something to do with rights. If I logon with a domain admin account I cannot select the system state in NTBackup (not visible). If I put that domain admin account into the Backup Operators account I can see it. I tried to add the dpm computeraccount to that same group, checked DCOM, put the dpm computeraccount into almost every local group, but not luck. I think I can resolve it by changing the service account that DPMRA runs under, the problem is that I can't start it when changing it into any other account than the local system account. I have no idea why this is not working, maby something with local security policies but I can't think of anything that's wrong....anybody any idea? maby there's a procedure on how to backup the system state of a certificate authority server with DPM 2010? 

    Thank for thinking with me...

    Cheerz,

    Peter

    • Moved by MarcReynolds Tuesday, December 7, 2010 1:55 PM (From:Data Protection Manager)
    Monday, December 6, 2010 9:47 PM
    |

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    The problem seems to be that when systemstate component is backed up, that the Certificate Authority writer is not adding the necessary volumes to the backup set.  The error  0x800423f0 = VSS_E_WRITERERROR_INCONSISTENTSNAPSHOT: the shadow-copy set only contains only a subset of the volumes needed to correctly backup the selected components of the writer.

    What you can try doing is stopping the Certificate Authority service - then see if the systemstate backup works, if so, you can modify the C:\Program Files\Microsoft DPM\DPM\Bin\DPMSystemStateBackup.cmd to stop the Certificate Authority service before ntbackup start and re-starting the service post backup.

     

     

    Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Saturday, December 11, 2010 1:10 AM
    |
    Moderator