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multiple blue screens RRS feed

  • Question

  • Hello eeveryone,

    I've assembled a new pc three months ago, and it's been working fine till now. In the past couple of weeks I've been getting multiple blue screens - first it was once a week, now it's 4-5 times a day (that I know of) - so far today. mostly it's the same error - BCCode 4e (full details details below), although one time I got a different BCCode: 1a. I ran a memory test and no errors were found. What should I do?

     

     

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7601.2.1.0.256.48

    Locale ID: 1033

     

    Additional information about the problem:

    BCCode: 50

    BCP1: DD7E4203

    BCP2: 00000001

    BCP3: 8326BA1A

    BCP4: 00000002

    OS Version: 6_1_7601

    Service Pack: 1_0

    Product: 256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\042511-14820-01.dmp

    C:\Users\Roosh\AppData\Local\Temp\WER-23396905-0.sysdata.xml

     

    Read our privacy statement online:

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    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt

     

    Tuesday, May 3, 2011 7:16 PM

Answers

  • Bug check code 0x50: http://msdn.microsoft.com/en-us/library/ff559023(VS.85).aspx

    Use Microsoft Skydrive to upload C:\Windows\Minidump\042511-14820-01.dmp dump file. Once done, post a link here.

    You can also contact Microsoft CSS.

     

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
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    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

     


    • Marked as answer by Miya Yao Tuesday, May 24, 2011 9:20 AM
    Tuesday, May 3, 2011 7:30 PM
  • Hi,

    To troubleshoot such a kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

    If you are outside the US please seehttp://support.microsoft.com for regional support phone numbers.

    Hope it helps


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Miya Yao Tuesday, May 24, 2011 9:20 AM
    Thursday, May 5, 2011 8:05 AM

All replies

  • Bug check code 0x50: http://msdn.microsoft.com/en-us/library/ff559023(VS.85).aspx

    Use Microsoft Skydrive to upload C:\Windows\Minidump\042511-14820-01.dmp dump file. Once done, post a link here.

    You can also contact Microsoft CSS.

     

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

     


    • Marked as answer by Miya Yao Tuesday, May 24, 2011 9:20 AM
    Tuesday, May 3, 2011 7:30 PM
  • Hi,

    To troubleshoot such a kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

    If you are outside the US please seehttp://support.microsoft.com for regional support phone numbers.

    Hope it helps


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Miya Yao Tuesday, May 24, 2011 9:20 AM
    Thursday, May 5, 2011 8:05 AM